Vind goedkope vluchten vanuit Californië naar België

Voordelen: "Quick boarding and departure. Good selection of films."
Nadelen: "Customer service. Leg room."

Voordelen: "Rapport Qualité/prix. Ponctualité. Confort."
Nadelen: "Personnel de cabine pourrait être plus serviable.."

Voordelen: "Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient."
Nadelen: "First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting."

Voordelen: "Hotess"
Nadelen: "More hotess"

Nadelen: "My flight was 5 hours late. They lost my bag with expensive stuff."

Voordelen: "They were very accommodating"
Nadelen: "Better selection of movies"

Nadelen: "The organisation of the flight"

Nadelen: "Les foutus Boeing, les compagnies en profitent trop souvent pour diminuer le volume des sièges. Dans ce cas ci les quatre sièges centraux avaient au moins 10% de moins large que les deux rangées de sièges latéraux.. Fini Boeing dans mon cas..."

Voordelen: "Airbus À 320, on était capable de s' as soir au moins..."
Nadelen: "Je ne suis pas difficile, mais la cuisine Russe en avion..."

Nadelen: "Personnel antiphatique. Repas affreux et fonctionnement des écrans aléatoires."

Voordelen: "Flight was smooth and on time. Food was tasty and plentiful. Amenities were clean."

Voordelen: "Decent movie options I gues?"
Nadelen: "Pretty much everything else. Old and uncomfortable looking plane, bad air conditioning, unhelpful staff"

Voordelen: "uneventful flight, good movie selection. Crew was polite and thorough."
Nadelen: "Very crowded. Sears are so close together. . doctors recommend getting up periodically and walking around to improve circulation. Nearly impossible with such narrow aisles and people with legs and belongings sprawled in the bulkheads. The flight attendant seemed surprised and confused when u told I"

Voordelen: "Rien."
Nadelen: "Personnel hyper désagréable. Propreté aleatoiee"

Voordelen: "Food was good"
Nadelen: "The seats was not comfortable"

Voordelen: "?"
Nadelen: "Very uncomfortable seating. Only saving grace was I had two seats to myself. Not sure I would have kept my sanity and feelibgbib my legs if I had to share."

Nadelen: "30 minutes de retard"

Nadelen: "Bloqué plus de 8h à Moscou. AUcune assistance. Lamentable."

Nadelen: "Slight delay in departure"

Voordelen: "The crew was always pleasant and helpful."
Nadelen: "There wasn’t the ability to control overhead airflow stream which made for a long, humid and dreadfully sweaty fight. The food was unpalatable."

Nadelen: "Went to SVO at 6 AM on June 11th for flight at 8:10 AM to Brussels. Waited in line to check-in untl 7:23 AM Because of long lines at check-in (Russia Day, apparently) and inadequate staffing for the large numbers, I succeeded in getting through passport control and security ten minutes before flight time, only to be told "no Flight" I had to buy another ticket for the next day at a second fare, all because of Aeroflot' s inadequate staffing. Aeroflot service desk only told me to " go back into the city" where I found an Aeroflot office. After meeting three staff members in succession there, they made no effort to make good on their error. I will avoid AEROFLOT on all future travel. Brussels and Amsterdam airports were so much better set up to handle the crowds"

Voordelen: "Rien."
Nadelen: "Le fait que le terminal et la porte d'embarquement soient changés 35 minutes avant le départ. Résultat: vol raté. lah"

Nadelen: "They hold me with no reason until I was late from my connecting flight. They made me pay taxes for alcohol that I purchased from duty free. Charge me $300 for next available flight. Horrible!!!"

Nadelen: "Les sièges trop petits"

Nadelen: "Attitude of the personnel"

Voordelen: "Economy travelers provided with 2 hot meals, earplugs, mask, blanket, slippers, pillow. Bathrooms have toothbrush/toothpaste. Wonderful experience all around."

Nadelen: "This time food wasn’t organized well, because in the menu was two dishes, beef stroganoff or some fish, when came our turn to choose, we didn’t have choice, because only the fish was left. Second time was fish(again) and chicken, and also the salad was made from fish too... this time we got lucky, there was a choice because the serving started from our side. The chicken wasn’t good though, And still it is too much fish, and it didn’t taste good. I can compare , because I had other Aeroflot flights, and the food was really good, compare to this one."

Voordelen: "nothing."
Nadelen: "booking this flight was a nightmare. after several calls i was told i can upgrade to a seat with more legroom in economy plus at the airport counter for 12 Euros. it then turned out it cost me $80 for just one leg of the trip, and it wasn't economy plus, but a very narrow seat in an exit row right next to a toilet. The phone customer service was rude, unprofessional, and uninformed."

Voordelen: "Sleeping mask and earplugs were provided"
Nadelen: "Food is edible, but doesn't taste good. Limited vegetarian options"

Voordelen: "Crew was very nice and food was pretty good, even got an ice cream!!!"
Nadelen: "I can never sleep on a plane and TV wasnt working :( It worked for the safety video, but stopped right after... for the whole duration of the flight... its hard to stay entertained on 12.5 hours flight... i only had one game on my phone... it felt like 48 hours... hopefully it doesn't happen on the way back"

Voordelen: "Plenty of food, meals and snacks. Plenty of new movies to watch."

Nadelen: "The crew had no smile, neither a hospitable attitude. The food in the second meal seemed stale. I did not finish the meal for fear of getting sick. The entertainment system was the slowest I have ever used in my life. The glass holder for my seat was broken. It took me 7-8 times calling assistance that someone finally came, which took at least 40 minutes. And last but not the least there was water dripping on the passenger next to me."

Voordelen: "This was my grandma's flight, and she said it was good (as usual she doesn't complain and is positive)!"

Voordelen: "I met an English speaking Russian that is trying to help me out."
Nadelen: "My gear bag is missing. It never arrived on my flight."

Voordelen: "Food was nice plus vine"

Voordelen: "The crew was super friendly and super helpful! Which was awesome since I don't travel internationally too much! But when I was running late for my connection due to a delay they made sure I made my flight on time. If only my Carry on bag would have made it too (it cannot run as fast as me through the airport). But overall, incredible experience!"
Nadelen: "The was okay (for airplane food it was pretty good), then my tv broke halfway through the flight so the last 6 hours were a little longer. But still an incredible time!"

Voordelen: "Aeroflot is an amazing airline - the people, food, seats...I highly recommend it. We flew Business Class and Economy and both exceeded our expectations and the quality of other airlines."

Voordelen: "The employees were great to work with!"
Nadelen: "The food...even in Bus class was a little ehhh. Also on the transfer from Moscow to Milan....Our bags weren't transferred with us. The agency that works the lost luggage cases was except, however 2 days without fresh clothes is terrible on any account."

Voordelen: "Flight attendants was great! I would give them A+ customer service and big props for their patience."
Nadelen: "Everything was great! I wish there was more A/C and more space in the sitting row"

Voordelen: "Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."
Nadelen: "Toujours pas de divertissement sur les Airbus A321 entre Moscou et Genève et bagages n'ont pas suivis."

Voordelen: "Globalement correct, mieux qu'en 2016 sur le même itinéraire."
Nadelen: "Checkin fastidieux malgré un web checkin la veille. Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."

Voordelen: "Very quick boarding, painless check in."
Nadelen: "Sat in plane an hour before take off, as well as an hour late."

Voordelen: "Food, service, leg space"
Nadelen: "No entertainment apart from magazines"

Voordelen: "LAX & Moscow boarding was like a confused cattle call with ratty hand held signs and zero order that I could detect. 2nd flight had Zero entertainment which was problematic as passengers behaved horribly, including singing the entire floght as if it was americas got talent. it was hell."

Nadelen: "Vous avez perdu mon baggage."

Nadelen: "Boarded 1.5 hrs late for no apparent reason... nothing was stated for why we kept waiting"

Nadelen: "It was delayed and very tiring"

Voordelen: "every movie you can think of is available, meals and drinks provided"
Nadelen: "small seats, not a lot of room"

Voordelen: "the entertainment."
Nadelen: "four of my flights with this airline were delayed causing me problems and wasting my time. Will not fly this airline again"

"Everythng perfct"

"Very small plane, not much legroom. No organisation to boarding and no in-flight snacks provided as standard apart from water/juice."

Nadelen: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."

Voordelen: "Good"
Nadelen: "Repas gratuit"

Voordelen: "The crew and service were welcoming, caring and attentive"
Nadelen: "Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,"

Voordelen: "On time"
Nadelen: "Free bags under Corbin"

Voordelen: "The crew was amazing. The food was good"

Voordelen: "At least the crew was friendly"
Nadelen: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Nadelen: "The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup"

Voordelen: "The fact that we were offered an additional round of water and the friendliness of the crew."

Voordelen: "I got to my destination"
Nadelen: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Voordelen: "Respect des horaires, gentillesse du personnel"

Voordelen: "Très bien. Bon accueil et à l'heure."

Voordelen: "We where really late and they where very helpfull."

Voordelen: "The ease at which the check-in and boarding was done"
Nadelen: "Nothing"

Voordelen: "No food or entertainment"

Voordelen: "Le service. Et le confort"

Voordelen: "The food was surprisingly pretty good"
Nadelen: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"

Voordelen: "No frills but efficient"
Nadelen: "Food choice limited"

Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"

Voordelen: "Finnair's Planes are high quality and standard. I am an Aircraft Mechanic, and frequently when boarding planes I try to look for bad repairs or bad maintenance. The Interior was clean, and the leg room in economy was absolutely excellent. The Staff was outstanding, and showed the utmost professionalism at all times."
Nadelen: "All my complaints are things neither Finnair nor the Crew could have helped. Turbulance was minor but constant. Some passengers rude enough to cut in front of the bathroom lines, and pretend not to comprehend English when they do. The Pork Dish and Breakfast dish were awful, however I recognize it isn't Finnish food, but a Korean variety. Two babies kept crying and screaming, for almost a solid 4 hours. I wasn't aware infants had the lung capacity or developed vocal chords to do such a feat. It also seemed like the parents were ignoring their babies not even trying to console them. Absolutely out of the hands of the staff, and I do not blame them for that. The only reason why the flight was so low, was simply because of things out of their hands. This is just a review of this specific flight, not the company itself."

Nadelen: "I don't understand when a reason for flight delay is no aircraft. Wasn't it a scheduled flight? The €8 voucher is only enough to buy one glass of juice."

Voordelen: "They waited with connection flight."
Nadelen: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Voordelen: "The Airbus 330 is an improvement over the Boeing 737 that took me to Europe (via Milan) on this trip. Unlike that flight, this plane is equipped with an updated on demand entertainment system. I attribute the upgraded airplane to the fact that this was a direct flight from HEL to JFK. Still no wifi though... Their magazine says it's coming. Upgrading to Economy Comfort is worth the fee especially if you get a bulkhead seat. Otherwise you are still pretty crammed in with maybe 6" more leg room. But the bulkhead seats are set well back from the wall to give my long legs plenty of room to stretch and get in and out of my seat. My friends in Economy looked miserable :( The chili con carne with rice was an improvement over other airline meals but still room for improvement - mostly in presentation I guess. Lingonberry 'salad' though a bit sour for me, was a nice Finnish dish to sample. Like the cheese and crackers. Departed and arrived on time. Liked the flight tracking that showed you very detailed what you were passing over and even gave us a bit of info and photos about highlights of each region flown over. Nice touch."
Nadelen: "This plane was such an improvement over the "bucket" that flew me to Europe that it has restored my faith in Finnair as a valid carrier for my yearly trip to Europe - like I said, probably because it is a direct flight to New York rather than connecting to another European (not Scandanavian) city like Milan. I would probably not use Finnair to access other parts of Europe for this reason. (On the departure end, the regional Finnair flight from Milan to Helsinki was also sub-standard.) I do think the check-in procedure is still cumbersome - self check in with bag check, though started at kiosks, still results in a long line just to hand off your bag to a counter agent. A few more agents would likely solve that problem... But it was better than going the other way - JFK was a nightmare! Helsinki only slightly better."

Voordelen: "Very nice crew, Economy Premium seats had enough legroom, not a bad choice of movies on the flight"
Nadelen: "Worst food I ever had on a plane (frequent traveler), I would be afraid to feed it to my dog, let alone eat it myself. Barely ate anything, spent most of my flight very hungry. Refused to eat breakfast at all, it was that bad! Please do something about it, it is outrageous to give people garbage like that."

Voordelen: "The accommodations made me feel like I was in first class!"
Nadelen: "The screaming child behind me ):"

Voordelen: "I liked most of service except seats space with economy . it was impressive to see Scandinavians and Korean flight attendants cooperate each other . Both of them were gentle ,kind and nice !"
Nadelen: "The e ticket info didn't accord with the real ticket info such as gates so if you don't check out the bulletin board properly , you may wait in wrong gates but not that crucial. It's always about the airport problem with crowded passengers or in size not aeroplane. Everything is about time control . ICN is quite large in scale so I couldn't use duty free shop due to so many passengers and the spacious hallways even though I had 2hours . perhaps you gotta presume it as 3hours for enough time . so I had to throw out my lotion or moisturizer at ICN .pfff I wasted my money :p"

Voordelen: "The crew were lovely, as were the people checking us in at the airport!"
Nadelen: "We waited 3 hours to fix a water problem on the tarmack and were seated in the middle of a large group of school kids. Would have been happier without those 2 elements."

Voordelen: "I loved the service. The flight attendants were attentive and courteous. They walked through the cabin periodically to offer water in the 6 hours or so between meal services, and also had self-service drinks and snacks in the galley during that time. Flight attendants asked passengers to put their seats forward during meal times, which very few airlines do. It was the same level of service I have come to expect from the Asian carriers that I usually fly (ANA, Japan Airlines, Cathay Pacific, Singapore). The meals were fine, and so was the entertainment. There was a decent choice of movies."
Nadelen: "The economy seats were narrow and cramped on the A340. I was in the first row of economy that wasn't premium economy. Even though the person in front of me had loads more legroom than me, he had his seat all the way back for almost the entire flight and hit me in the head while I was reaching for my bag under the seat in front of me. In order to get to anything in my bag, I had to put my head into the aisle because there wasn't enough room to bend down. Because of the angle of the seats, it was nearly impossible to get into and out of the row (and I was on the aisle)."

Nadelen: "I sat in the window seat. Trying to get out of the row is very difficult. The arm rests do not rise high enough to get around without needing to climb over them."

Voordelen: "Nothing!!"

Voordelen: "Food on into fight inedible..No Food on domestic. Charge for everything."

Voordelen: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Nadelen: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."

Voordelen: "Wonderful service from the crew, especially given that we were traveling with a toddler and an infant on such a long flight. Everything went smoothly."

Voordelen: "Crew fantastic. Food, wine, comfort of aircraft, on time, EVERYTHING!"
Nadelen: "Nothing"

Voordelen: "Great airline. Food great comfortable seats."

Nadelen: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."

Voordelen: "Flight was 2 hours late taking off. Completely ruined plans we had made for our first day in London"

Voordelen: "Overall a great flight."
Nadelen: "Breakfast not their best meal. No tea or coffee served, very disappointing."

Voordelen: "Finnair is always a pleasure and Helsinki is an attractive and well-run airport."

Voordelen: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Nadelen: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."

Voordelen: "The flight attendants actually seemed to enjoy their jobs, they all were very nice and smiled not like other airlines where the attendants are very stiff and anything you ask for seemed to annoy them. Drinks sizes more generous than most airlines."
Nadelen: "a long flight from lax to lhr needs more snacks and refreshments"

Voordelen: "Travelled on B A Air Bus. I found it to be comfortable compared to previous flights operated by other airlines. Crew was excellent Overall it was a very good experience."
Nadelen: "The food - well it's airline food - ok but nothing exceptional."

Nadelen: "Never picking up garbage (telling us the next crew will do that) The cabin a mess. NO LEG ROOM. Terrible."

Nadelen: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."

Voordelen: "Once we got on the flight it was all good!"
Nadelen: "We had the worst experience getting to our flight this airport is so badly managed it is laughable."

Voordelen: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."

Nadelen: "First of all, though this was booked as a Finnair flight, Finnair was never part of the process after the booking. We rec'd an email from Kayak saying we could check in 36 hrs early - not so. Even at the 24 hr mark, we were unable to check in via Finnair - had to go to British Airways. Finnair was not represented at either airport - British Airways. On the return, British Airways canceled our flight (2 hrs before takeoff), and we could not get a non-stop flight home. This meant that we had to change terminals, retrieve our bags at the layover, recheck, etc. which of course, added 3 hrs to the original length of the trip. Where's our compensation? We paid for a round trip non-stop flight."

Nadelen: "Very old plane No leg room No tv Grumpy crew Over an hour delayed"

Nadelen: "SAS had simply cancelled the flight and is effectively unreachable for the refund."

Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"

Voordelen: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."

Voordelen: "Seat was comfortable. Entertainment was great. The service by the crew was great."
Nadelen: "It would have been nice if the armrest went as far back as the seat. Flying with my partner, she doesn’t sleep well on planes unless she can completely lean on me. The armrest between our seats only retracted to the upright seat level."

Voordelen: "Yea"
Nadelen: "Its simple. Turns out i had to pay 360 dollars for my baggages which was hever specified in the time i was purchasing tickets cause they said im flying without and i can come back with. Who is flying without baggage intercontinental for 1 month? And 3 baggages didnt arrived. Thanks"

Voordelen: "Cool crew"
Nadelen: "More leg space on economy section"

Nadelen: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"

Nadelen: "Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo."

Nadelen: "SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled."

Voordelen: "entertainment in the back of the front seat with great choice of movies"
Nadelen: "I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!"

Nadelen: "Delayed flight - 2 1/2 hrs. No advance info. Departure gate change after check in. No Info at original gate. Unfriendly staff. No apology. No explanation for delay. Food substandard, even for cheap airlines."

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Nadelen: "When people lean their seats back their heads end up in your face and you are forced to lean your seat back to make separation from passenger in front of you"

Nadelen: "Limited selection of movies No food choices No snacks offered during flight First European airline to fall below the standards of US airlines"

Voordelen: "Being on time"
Nadelen: "Unfriendly crew"

Voordelen: "Movies"
Nadelen: "We were in 40G and H, bulkhead seats. I have never had such a hot plane (and I am a world traveler). We were both very warm (felt like 85 degrees- warm enough to not be comfortable). I was told by the flight attendant that people in back of plane were freezing. The breakfast was good, but the dinner was ok, but not ‘I wish I could have seconds” good. I lowered the rating because they never gave us more than the one bottle of water that was on our seats when we arrived. That may have been ok for the people in the cold part of the plane but not for us in the sweating part. Luckily we had brought a big bottle of water."

Voordelen: "Liked the ticket price, the service, the food and the onboard free movies, free water bottle, free ear plugs."
Nadelen: "Nothing--it was a good flight - on-time and with little turbulence."

Voordelen: "Seats are pretty comfortably and spacious for economy class (I’m small though, so take that with a grain of salt). The lunch was pretty solid, would have preferred a hot breakfast. The vegetarian breakfast was grilled veggies with fruit and yogurt on the side, kind of a mish-mash of things."
Nadelen: "- Would have liked a better breakfast - More entertainment with subtitles (esp foreign films) - More entertainment selection"

Nadelen: "I would like more checked baggage allowance."

Voordelen: "ok"
Nadelen: "ok"

Nadelen: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Voordelen: "Friendly staff"
Nadelen: "n.a."

Voordelen: "i ended up missing the flight, due to car accident which involved injuries."

Voordelen: "The plane from SFO to Coppenhaggen was modern and clean. The flight crew was friendly and efficient. I would fly with them again."
Nadelen: "The seat was not well padded for the bottom.@9 m"

Voordelen: "I purchased Plus and found it a good value. My seat on the overseas leg was comfortable -- though it could have reclined better. The food & drink service was conducted as at an elegant restaurant."

Voordelen: "The gate agent at check-in was very helpful and knowledgeable. The entire ground crew did a good job. The crew was friendly and attentive. The plane was clean. The entertainment options were more than adequate. Bathrooms were well kept."
Nadelen: "I know you can't expect coach to be luxurious. But the space between seats in the airline industry in general have gotten ridiculously small. Words were exchanged between my wife and the lady (nothing extreme, but still) in the seat in front of her. When the lady leaned her seat back, my wife could barely watch her movie. All in all, I would definitely fly SAS again."

Voordelen: "The crew was nice, the plane was large and had many bathrooms. The seats were comfortable enough and there was a good selection of movies to watch."
Nadelen: "The boarding process was completely disorganized and hectic. The woman making the announcements on the plane was extremely soft spoken and the PA system was static-y so I could neither hear nor understand any of the announcements. The refrigeration system for the food also broke down on the plane so we weren't fed our second meal. Instead, they chose the cheapest and most unappealing snack of plain almonds to give us. Despite confirming our luggage situation with us at the first airport repeatedly (because of our connecting flight) SAS still temporarily lost our baggage when we arrived at our final destination and caused us to stay an additional hour at the airport after already having spent an exhausting day travelling."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Nadelen: "Flight delayed so that would not be able to make the SAS flight. Therefore had to switch flights to go to CHicago instead. But initial flight was booked under alaska--but boarding pass unable to be printed from any of the kiosks and we were told to talk to American. American didn't know anything about it. THen stood in Assistance line for 45 minutes to be told that we needed to talk to VIrgin American. They rebooked us on to American, which then promptly was also delayed for several hours, and we thereby missed our connection. Throughout the process there were no customer service representatives either in person or on the phone who were remotely helpful. Overall, worst travel experience of my life."

Nadelen: "The SFO crew was not helpful at all. Upon check-in, the SFO to Copenhagen leg of the flight was 2.5 hours delayed. When I expressed concern to the SFO ground crew, they said "You'll be taken care of in Copenhagen" in a very dismissive manner. I noted that we would miss our connecting flight (Copenhagen to LHR) and that there wouldn't be another direct flight that day. The SFO crew member told me that I was wrong that there was another flight available (a 4:30 pm flight). I told her that that flight wasn't on the SAS website and she told me that I didn't know what I was talking about in a rude manner. When I arrived in Copenhagen, the ground crew informed me that there was not a 4:30 pm flight and there never was. To get to London, I had to be fly first to Frankfurt then to London on another airline. Overall, this delay cost me over 6 hours. Utterly unacceptable and will never fly SAS again."

Voordelen: "Food, crew, entertainment"
Nadelen: "We departed almost 3 hours late. No explanation given over speaker. No compensation, no apologies."

Voordelen: "Great!"

Voordelen: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"

Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "It was a pleasant flight with friendly service. Boarding was smooth and efficient."
Nadelen: "Food choices and limited entertainment. I know that SAS need to remain competitive, but strict limits in drinks seems a bit cheap."

Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Voordelen: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Nadelen: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."

Voordelen: "paying extra for more legroom"
Nadelen: "Everything, small seats, lack of variety for movies, poorly trained staff, lost baggage, delayed flight and missing connection. SAS has dropped in quality"

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "The new cabin and video monitor are nice. Crew was polite."
Nadelen: "Food is the same as I flew last year. Taste is the same. Need some changes and variety. Movies can include more recent ones."

Voordelen: "I upgraded for reasonable $$ and it was great - will do it again! Flight was in time, easy, friendly service and good flight"

Voordelen: "they let us sleep, keeping the light and announcements off during most of the flight"
Nadelen: "staff at the gate kept changing my seat without my consent. i had reserved a seat online and they ended up seating me aomewhere else."

Voordelen: "Quick boarding , no delay"
Nadelen: "Flight attendants were not so friendly and as entertainment the movies were outdated."

Voordelen: "The Boarding was fast and the Entertainment ok"
Nadelen: "Minimal Service Southwest style. Not the best international trip."

Voordelen: "Entertainment comfy seats"
Nadelen: "Food could be better chicken too spicy for kids"

Voordelen: "Friendly crew, the plane was Very new and had wonderful screens for viewing entertainment."
Nadelen: "Not enough leg room."

Voordelen: "Flight not full could stretch out Arrived early yet gate was ready"
Nadelen: "Printing baggage tags and putting on suitcase and hefting to conveyor belt. Someone there to help us but we are reaching the age where hoisting bags is not smart"

Nadelen: "My flight was canceled the day before my departure via email. The customer service contact number for SAS did not work--I tried multiple times over the course of 12hrs+. The online help page gave a 404 error. I had no way of contacting anyone from SAS. Later that night (night before I was supposed to depart), I received another email saying I was booked on a United flight about 5hrs earlier than I planned on leaving. I had to cancel my morning plans with my wife to make the earlier flight. I never (still, a week later) was able to contact anyone from SAS."

Voordelen: "Had a fantastic flight and the crew was nice."

Voordelen: "Friendly crew Excellent movie selection Soft blankets Clean bathrooms"
Nadelen: "The “American breakfast burrito” tasted like the cardboard it was warmed up in No email updates sent to check in or enter international traveler information (eg, passport number)."

Voordelen: "Crew were amazing. The cabin had the new lighting system which was an unexpected bonus, love it."
Nadelen: "Everything was simply perfect"

Voordelen: "Non stop flight, boarding"
Nadelen: "Food was terrible and seat comfort is bad"

Voordelen: "Des infos ont été données par le pilote ou l'équipage"
Nadelen: "Propreté de l'avion Ponctualité à l'atterrissage et au décollage"

Voordelen: "Pilots were very smooth with the controls, especially on landing unlike Ryanair!"

Voordelen: "The staff are always lovley"
Nadelen: "They lost my bags and 5 days later I still don’t have them.. traveling alone with a baby for Christmas.. all my gifts were in that bag so Christmas is a bit of a loss.. I find it way to difficult to get refunded or reimbursed for my loss"

Voordelen: "Left on time."
Nadelen: "Everything else. Utterly confusing answers to questions."

Voordelen: "seats were uncomfortable and why dont the armrests go fully up? it made sleeping difficult"

Nadelen: "No food or even water boarding on time but delayed for no reason"

Nadelen: "Delayed as always"

Voordelen: "The crew was nice."
Nadelen: "We thought we were flying British Airlines. The seats were extremely uncomfortable. Foodcwss not good"

Nadelen: "Late boarding and had to wait 20 to 25 min in tge plane before tge doors of the plane finally opened."

Nadelen: "Had to cancel. Impossible to workout fair flight change for outgoing flight only - caused cancellation and repurchase return leg for no reason but greed, as Aer Lingus did not impose this. After multiple long waiting periods on the phone to work this out no one ever picked up. We will never book through Kayak/JustFly again."

Voordelen: "Aer Lingus service was good and efficient from check-in to arriving."
Nadelen: "Little time in Dublin to get to our connecting flight to Lyon. Security check was understaffed with long queues."

Voordelen: "La rapidité"
Nadelen: "Les repose tête"

Nadelen: "The chairs are so uncomfortable!"

Nadelen: "The flight was delayed by two hours. The one of the crew members - I think his name was Gerry - was quite rude and negligent: for example he did not give an infant life vest to our baby saying that it won't be needed..."

Nadelen: "The flight attendants were helpful enough, but they did not offer as many drinks as I like. Breakfast was only coffee, tea or water. No juice at all."

Nadelen: "retard conséquent sur l'aller comme sur le retour. Tout est payant à bord."

Voordelen: "Boarding was smooth. The staff was extremely friendly. The games on the video screen weren't bad."
Nadelen: "There was a technical problem with the plane at our gate when we landed, so we were on the tarmac for an hour waiting for a gate to open. Video choices were limited, and Internet was extremely overpriced."

Voordelen: "The crew was great once aboard, the food was well above average for airplane food, the drinks were reasonably priced and the entertainment options were great."
Nadelen: "Attempting to check in online the day before was a nightmare and after half an hour on two different sites and an hour of speaking to very rude customer service reps for both BA and Aer Lingus, we were told we just had to check in in person. The check-in line opened fifteen minutes late, the woman who checked us in didn't answer our questions because she was busy talking to her friend. Once on the plane the Airbus seats were truly awful and should not hold a person for 10+ hours. The wifi also never worked."

Voordelen: "La place et le.vol.."
Nadelen: "Humeur du personnel de bord"

Voordelen: "Fast boarding"
Nadelen: "No food or drinks offered"

Nadelen: "Pas de snacks, tres cher pour mon billet"

Voordelen: "Great choice of movies and TV shows."
Nadelen: "The underseat area for storing carryon is SMALLER than on my last trip in Aer Lingus. My simple backpack which has always fit under would not this time."

Nadelen: "Vol de souvenir dans bagages en soute"

Nadelen: "At checkin the crew at Aer Lingus claimed that they could not issue a Gate pass, which is offered by all other airlines at SFO."

Voordelen: "fauteuils confortables, personnel trés aimable, transit à dublin rapide et bien organisé"
Nadelen: "la nourriture, mais comme pour toutes les compagnies aeriennes"

Voordelen: "Vol avec du retard au départ. Mais une volonté à décoller au plus vite pour compenser ce retard. Accueil chaleureux."

Voordelen: "Polite crew and on time as scheduled"
Nadelen: "No breakfast offer"

Voordelen: "The seat was comfortable on the newer plane and the in flight entertainment was excellent."
Nadelen: "The airline features an upgrade yourself bid option that starts at a minimum bid. We went above this and got rejected, only to find there were still open seats. They tried to then upsell is at 4x the cost which makes the entire thing seem terribly dishonest. After calling customer service, they hung up on me. It’s clearly a scam to extract more pricing data from customers."

Voordelen: "The staff were welcoming and friendly. They kindly reminded us of safety, but also due to me not making up my mind for drinks I asked for a ginger ale later in the flight and the staff were sweet enough to give once they finished what they were doing. They also were good at accommodating when my partner was unsure what food he would like and gave a good suggestion. Thank you, the Sheppard’s pie was delicious."
Nadelen: "N/a"

Voordelen: "The seats were more comfortable than flying on a Dreamliner. I like the 2-4-2 layout."
Nadelen: "Some of the flight attendants were very unprofessional and I could hear them in the back while taxiing for take-off complaining about the job. The food was terrible and was served 3 hours after take-off. Every flight I've taken to Europe has at least had extra water bottles in the back of the plane and this flight had nothing. However, my flight from DUB to SFO was great. The flight attendants were happy, the food was good and they had extra water bottles in the back of the plane for everyone to use. I think the service suffers significantly on flights to Dublin from the US."

Voordelen: "Bagages misent en soute gratuitement."
Nadelen: "Pas de traductions des consignes aucun effort des hôtesses vols avec 30min de retard"

Voordelen: "The economy seats are more comfortable than average transatlantic flights on other airlines, albeit far from perfect. The meal was nicer too. The crew both onboard and on land was nice and attentive."
Nadelen: "The entertainment system is slow and the selection of films to watch could be better."

Voordelen: "Crew was very considerate."
Nadelen: "Two hour flight delay small aisle/seats."

Voordelen: "Staff was nice."
Nadelen: "Food and drink service were very bad. Not enough water throughout the flight. And that is what keeps us healthy in long oversees flights. They ran out of bottled water. No decent healthy snack choices, just airline pretzels. Very sub par for an internatiinal flight!"

Voordelen: "Better not serve this burrito who does not look like food if you read the ingredients."
Nadelen: "The seat was to narrow once the person in front of me recline her sit. Luckily the plane was not full and was able to seat somewhere else."

Nadelen: "Paying for coffee??"

Voordelen: "Flying overnight across the U.S., and then the Atlantic, to Dublin would have been very difficult if not for the accommodations and service provided by Aer Lingus. The reception was warm and comfortable. The in-flight food and service was perfect. The environment was conducive to sleeping during this red eye flight."
Nadelen: "I have no complaints, to be honest. The flight attendants were so welcoming and accommodating to every request. They were efficient and quick to respond to my questions and requests."

Voordelen: "Prompt Rebooking. The new schedule was better the original schedule with fewer connections."
Nadelen: "My original flights from Dublin to London and London to Munich were cancelled. The booking agency Webjet did not inform me about the cancellation. I noticed changes to my schedule three days before the flight and requested a rebooking. The entire leg to Munich was rebooked by Webjet but again I had to call and ask for an update since they don't issue a second round of confirmation emails."

Nadelen: "One of the on flight crew members was extremely rude, ignoring repeated request for coffee - skipping my husband when she was offering routinely in order, didn't respond to several calls after she skipped then gave him water, acted annoyed when he reiterated he wanted coffee like everyone else. Also insisted my sleeping 7 yr old upright his chair for beverage service when everyone around us had their seat reclined(the people around us were all Caucasian btw) and she didn't seem to feel the need to remind them."

Voordelen: "The crew was pleasant and accommodating to me, my wife, our 3-year-old and 1-year-old for both legs. The planes were in good shape and everything was on time. The balthrooms were clean and felt spacious. I didn't eat the dinner because we ate a large dinner before the long flight. I did tasted it and it was good. The selections of movies was also very good."
Nadelen: "Thw system they use for in flight entertainment was a little glitchy."

Nadelen: "Flight was delayed over 2 hours. They also lost my luggage. Very poor and rude customer service."

Nadelen: "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."

Voordelen: "The flight attendants on board were nice. The ticket counter woman at SFO who put my luggage on another flight should have read my itinerary. A colleague at work said aer Lingus loses luggage and this is exactly what happened."
Nadelen: "The 1.5 hour delay to board the plane; the fact that my luggage went astray."

Voordelen: "Dublin airport easy to transfer Price was top I did not eat the lunch"

Voordelen: "ils ont accepté une valise en soute gratuitement"
Nadelen: "aucune collation gratuite , pas même un verre d'eau ou un thé"

Nadelen: "Lack of leg room, I know it's the safe in economy on all airlines, but it's tough!"

"J’ai acheté l’embarquement prioritaire mais pas pu en profiter"

"No service. People don’t speak English … the seats are so close from each orthers : no place for my legs and I 1.75m…"

"This was not an Iberia Flight, this was a LEVEL flight (even if you, Kayak, sold it to me as Iberia). The ground hostess was disgraceful, and only because of her nasty behavior towards me and my family, I am planning not to fly LEVEL ever again. I am not sure I will fly through Kayak either. Because of your deceptive techniques, I thought I was buying a flight with luggge included, but I wasn’t. I had to pay 550 euros extra in luggage. Are you, Kayak, going to return this money to me? That would be elegant. And also because of your deceptive techniques, I thought I was flying Iberia, but I was not, it was Level. It turns out Iberia does take cats on board, but level does not. So once I was at the airport ready to fly with my cat, I was told cats cannot fly level. Overall, a sad and aweful experience."

"We got hit with surprise baggage fees because the baggage structure was entirely unclear -- we even looked for how to book bags with Iberia ahead of time. Also, we didn't know that the first flight would be entirely operated by Level. Two flights and neither operated by Iberia. That's fine, but it would have been helpful to know ahead of time."

"Ordered gnocchi- received rigatoni for 15 euros. They don’t serve alcohol on flight"

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Voordelen: "Nothing"
Nadelen: "Being able to go home"

Nadelen: "They lost my suitcase"

Voordelen: "The crew was very cordial and professional"
Nadelen: "The boarding was crazy. They called group one and met anyone board and the said all other groups. I was In premium economy and wanted my group 2 that I paid extra for. Also you must use their special earphones which they collect 45 minutes prior to landing. It sure I’ll do premium economy again. I don’t se me the benefit"

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Voordelen: "Flight at time. Arrived earlier than expected."
Nadelen: "I ordered a cava bottle and it was hot. But rest was ok"

Voordelen: "I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid."

Voordelen: "Loved the retrofitting work done on the 777-200 for atmosphere and head room. The flight crew were among the most accommodating I’ve experienced."
Nadelen: "Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom. Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia."

Voordelen: "crew and flight excellent"
Nadelen: "too close the seats"

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Voordelen: "Arriving ahead of time"
Nadelen: "Too hot in the plane"

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Voordelen: "Iberia"

Nadelen: "Le retard et la prise en charge à l'arrivée"

Nadelen: "All processed food. GMO’s. No organic options."

Voordelen: "It was my first flight with Iberia - I was very pleased with the entire experience."

Voordelen: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Nadelen: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."

Voordelen: "On time"
Nadelen: "The small space between seats"

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Nadelen: "This is my second time flying with this airline and it’s 40 mins late leaving again! Poor reliability and flying at night with my young son. I did not want to arrive an additional 45mins later in a city that can be dangerous"

Nadelen: "The seat very tight"

Nadelen: "Tiny food. Late one hour."

Voordelen: "The entertainment was good and the crew was great."
Nadelen: "I had ordered a gluten free meal but in the chaos of my seat moving multiple times, it got lost in the shuffle so I wasn't able to eat much of the food that was served. I have long legs and the seat provided almost no where for them to go. I was very uncomfortable by the end of the flight."

Voordelen: "Fast boarding, friendly staff, clean plane."
Nadelen: "Not even a tiny snack as complimentary for a 3h flight."

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Nadelen: "movie selection very poor"

Nadelen: "At the airport in Rome, I wasn't able to take on my carry on bag, when it was within limits. I was upset because many had the same size and had it with them. I was concerned with valuables inside, but thankfully all arrived OK."

Voordelen: "After explaining to the woman that I would like yogurt or something in the box one of the attendants offered me her food and warmed it up"
Nadelen: "The fact one attendant didn’t empathize that I was unable to order my food and didn’t try to help me eat something and basically said too bad, I’m sorry.a pleasant surprise being"

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Nadelen: "Bagage abîmé en soute"

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Voordelen: "We arrived on time and safely."
Nadelen: "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."

Voordelen: "Crew entertainment food."
Nadelen: "2 hours late. Missed connection in Madrid. Waiting 4 hours for next flight."