Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Nadelen: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
Nadelen: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Voordelen: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Nadelen: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Voordelen: "Best airline I've ever been on"
Nadelen: "I think the food in our flight was not that good.."
Voordelen: "Crew , announcements were restful , not loud and blasting like some airlines"
Nadelen: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Nadelen: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Nadelen: "Flight way too cold"
Voordelen: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Nadelen: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Voordelen: "Friendly crew and spacious."
Nadelen: "Food could be better"
Nadelen: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Voordelen: "Seats are big as old plane"
Nadelen: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Nadelen: "Excellent flight service no"
Voordelen: "Basics are covered. TV screen is big but otherwise nothing special."
Nadelen: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
Voordelen: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Nadelen: "would like regular water bottles to be available for drinking"
Voordelen: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Nadelen: "The toilets were very dirty"
Voordelen: "Very organized"
Nadelen: "Seats could be a bit more comfortable in premium economy"
Voordelen: "The seat is good. Entertainment is good."
Nadelen: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
Nadelen: "There was not much leg room in the seatings"
Voordelen: "Crews were all nice, respectful and helpful!"
Nadelen: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Voordelen: "Excellent crew services"
Nadelen: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
Voordelen: "I liked there was an opportunity to bid on an upgrade"
Nadelen: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Voordelen: "Crew service"
Nadelen: "Very old entertainment system. Poor screen visibility. Cramped"
Voordelen: "Staff managed to change seating due to height. Very accommodating."
Nadelen: "Entertainment console dated. Sound very crackly. Video images not sharp."
Voordelen: "Red wine was good"
Nadelen: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Nadelen: "Don't change anything!"
Voordelen: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Nadelen: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
Voordelen: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Voordelen: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Nadelen: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Nadelen: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
Voordelen: "Everything is excellent!"
Voordelen: "Everything else was good"
Nadelen: "Old aircraft with tired looking seats."
Voordelen: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."
Voordelen: "Amazing plane and crew!"
Voordelen: "Professionalism and friendliness of crew"
Nadelen: "Seat not great for my length even though it was business class"
Voordelen: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Nadelen: "Wifi cost 12 bucks and hour."
Nadelen: "Business cabin is not as good as the Air France one"
Voordelen: "Aircraft was OK."
Nadelen: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Voordelen: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Voordelen: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Voordelen: "Great Food"
Voordelen: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
Nadelen: "The movies choices in the in-flight entertainment were wanting."
Voordelen: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Nadelen: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."
Voordelen: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Comfort and space in Business Class. Also the food and wine selection was excellent
Le personnel l’accueil parfait
Un voyage adoré, condor, service agréable au bords,
Voordelen: "personnel et atterissage parfait"
Voordelen: "Plane was large and comfortable."
Nadelen: "Boarding was chaotic and confusing."
Nadelen: "Too crammed. Passengers don’t raise seats during meals."
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "The crew is good."
Nadelen: "The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission"
Nadelen: "This is the second time I have flown the AirBus 380. If you can make sure that you fly this airplane. Even in coach, there is ample leg room and comfort. The flight crew was very attentive and prompt in their service to passengers."
Voordelen: "Great food & great entertainment. Love the free WiFi"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Nadelen: "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Everything was nice.."
Voordelen: "Service et confort"
Voordelen: "Fast and easy"
Nadelen: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "the seats, the window"
Nadelen: "fliglth to short"
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
Nadelen: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "The entertainment system is good"
Nadelen: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Nadelen: "Accueil personnel Emirates Repas infecte"
Nadelen: "when i asked for lunch they said it will be served in 20mins and i got it after 50 mins i was very hungry"
Voordelen: "Parfait en 380 silence et confort"
Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"
Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."
Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."
Nadelen: "The seating room in the 747 with 10 seats per row is limiting and uncomfortable. The passenger beside me was pushing well into my space, and the rambunctious flight attendants kept marching right into me and banging my seat with the cart, once also spilling water all over me. (Though she was very nice about it, and I wasn’t upset with her personally.)"
Nadelen: "It’s ridiculous that Cheaptickets (your contracted agent) did not answer the phone to change flights. And when they did answer the phone, charged extortionate change fees above and beyond Qantas fees even during the coronavirus pandemic."
Voordelen: "It was our first time flying on Qantas. everything was above expectations."
Voordelen: "The crew was amazing! Its amazing the difference in overall politeness of that australian based flight crew vs a US based crew. Every need, every question, every request answered with a smile."
Nadelen: "More entertainment options"
Voordelen: "Crew was fine, seating was ok. Appreciated food and snacks, boarding - and disembarking- was handled super well."
Nadelen: "How do you enforce 'quiet time' when there are chatty children in the row in front and in back of you? Was constant distraction."
Nadelen: "Flight from Bangkok was delay and miss the connection flight."
Voordelen: "Nice crew. Comfy seats. Fresh fruit was great!"
Nadelen: "Améliorer le confort des sièges et le repas . Petit déjeuner très succinct."
Nadelen: "I booked emrits but i was boaded on quants"
Voordelen: "Great Business Class Lounge close to departure gate."
Nadelen: "Connecting from a domestic flight with Virgin Australia to the International Terminal carrying 5 large pieces of luggage was a bit stressful and complicated. Train or Bus ? Lots of Lifts up and down. Boarding security was excessive."
Voordelen: "The service during the flights"
Nadelen: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("
Nadelen: "I tried to change the date and/or the routing for the return flight, but it would have cost more than to buy a new one-way ticket, so I didn't use it at all -- and got no refund."
Nadelen: "food wasn't good"
Nadelen: "The wine costs 6 $, that's cheap but when i pay 400$ for a 2 hours flight, i find it a little hard to pay for a little glass of wine."
Voordelen: "Flight attendants where quality in their delivery of service Food was good (Chicken salad)"
Nadelen: "Staff that maned the gate clearly a novice or untrained. His coworker seemingly not bothered if the job was done correctly or not. Resulting in multiple bags being lost. And not just mine, at least 4 people had baggage lost due to lack of care and attention Absolutely dier."
Nadelen: "My family of 4 were not seated together even though all four tickets were purchased together in the same booking. After booking through KAYAK for flights, the on-line check-in process was a nightmare with the KAYAK booking number not matching the information required by QANTAS. As my children were all spread over the plane, and two son's look very similar, a hostess almost did not serve one of my son's a meal as she believed my son had already received a meal further forward in the plane. Thankfully, upon checking, the hostess realised that it was a case of mistaken identity."
Voordelen: "Nice crew"
Nadelen: "Delayed by an hour. Gate change to a gate too small to accommodate people. Food was pretty ordinary. Seats very cramped."
Voordelen: "Watched movies to pass the time. Trip uneventful but 2 hours late"
Nadelen: "The announcements by cabin crew on board were hard to understand as English not first language"
Nadelen: "Récapitulatif des vols sur votre application pas clair du tout !!! On comprends rien , le suis du coup trompé d’un jour sur la date de retour"
Nadelen: "Nothing not to like"
Voordelen: "De m'avoir personne a coté, le service en eau, les films et le catalogue divertissement dans son ensemble. Et la majorité de l'équipage"
Nadelen: "Le manque de nourritture."
Voordelen: "Very good selection of movies with recent releases; the section at the back of the plan with drinks and small snacks was also good music selection was also excellent"
Nadelen: "the meals were not great and spaced out a lot. no green tea, no eyemasks and socks provided"
Voordelen: "It never left.....I am still in Sydney!!!! Keep up on your dlights"
Nadelen: "Quantas Flight was cancelled going down and also back."
Voordelen: "Staff of Quantas was helpful getting us on the plane after Emerites suspended our tickets We had to pay for a second set of tickets at a higher price on the day of our flight Lucky we made the flight"
Nadelen: "The seating was s cramped Glad the flight was only 3 hours"
Nadelen: "I paid to select aisle seating but upon board found out my seating was the middle seat."
Voordelen: "Movie selection was very good"
Nadelen: "Food was poor. Chicken dish had gelatine type gluggy sauce which seemed not to have thwarted. Chocolate pudding was served almost frozen.....very cold. Breakfast meal not a complimentary selection."
Voordelen: "Staff were friendly. Enjoyed getting a meal included in the ticket for everyone."
Nadelen: "Could be more of a range of movies to watch"
Voordelen: "The entire staff was wonderful and friendly!! Dennis Byrne & Marie Byrne"
Nadelen: "We had a delay as they could not get the lift for food to put onto the plane, so we were delayed 1 hour. Dennis Byrne & Marie Byrne"
Voordelen: "L'équipage était très agréable."
Nadelen: "Comme d'habitude, le système de divertissement était lent."
Voordelen: "L'équipage était très agréable."
Nadelen: "L'enregistrement n'était pas possible en ligne puis très long à l'aéroport. Nous avons eu 25 minutes de retard au décollage car cause d'un mauvais compte de bagages qu'il a donc fallu décharger puis recharger. Comme d'habitude, le système de divertissement était lent."
Voordelen: "Everything on time."
Nadelen: "They did not have vegetarian food in spite of my request."
Nadelen: "Average airline compared to Singapore & MZ airlines"
Voordelen: "Good food, movies and just 10x better than discount airlines"
Voordelen: "Le lounge au départ de SAMUI, accessible aux classes eco, la place raisonnable pour les jambes? Et le repas chaud, comprenant jus d'orange, eau, café ou thé, crevettes au curry avec riz, dessert et fruitS sur un vol de 1h05.erci Bàgkok Airways,"
Nadelen: "Cramped in economy, little space. So few staff members for economy. Had business on way over and obviously had so much attention"
Voordelen: "Food was better than expected, recommend qantas to others based on this alone"
Nadelen: "Qantas safety video was to long... painful to watch. i would love ro see airlines start recycling the waste generated in fliht"
Nadelen: "Was seated in the center section and after getting settled and buckled in I kept smelling vomit and realized the seatbelt had dried vomit all over it. I couldn't get the flight attendant to help and finally got their attention and was told they couldn't do anything until after we were in the air. I was moved away from my family to another center seat. The flight had many open seats and we should have been kept together."
Voordelen: "We didn't experience any problems, all went well."
Nadelen: "I can't think of anything I didn't like,"
Voordelen: "All the good qualities are there. Check in was a breeze and very friendly handling our surfboard. However, the plane is old and needs a refurbishment, I can't believe how small the personal screens are! Whilst the crew were very friendly, always searching for a specific drink you request, but the food quality was average - I'm taking my own sandwich next time."
Voordelen: "Food is good and plenty Great entertainment selection Helpful crew"
Nadelen: "Seats are like most airlines, close tgether and not much leg room"
Nadelen: "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."
Voordelen: "on time"
Nadelen: "very rough ride"
Voordelen: "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
Nadelen: "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."
Voordelen: "As I stated previously, I am blind and found the special assistance Qantas offers invaluable. Every crew member I interacted with was polite, thoughtful, warm, attentive, and extremely helpful."
Voordelen: "They made us sit in the plane for close to 4 hours without any food. I almost passed out as the plane was so warm (AC broken) and they didn't give us anything except a small cup of water. The delayed made me miss my connection which couldn't be rearranged."
Nadelen: "Good was awful but I appreciated that they had gluten free options."
Nadelen: "Do you really need to be provided with a meal at 11pm just after departure? A decent snack pack would be a better get, and allow people to get to sleep."
Voordelen: "Comfortable flight. I sat on a window seat this time and it was really roomy. I was in disbelief how more roomy it is compared to an aisle seat."
Nadelen: "2hr delay leaving LAX"
Voordelen: "I liked that they accommodated my dietary restrictions"
Nadelen: "I didn't like the seating. It was really cramped"
COVID enforcement was horrific These guys in Turkey trying to force US citizens to take more covid tests
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
The flight is canceled due to bad weather, no available flight next day, had to change destination the next day and pay extra money to go to Los Angeles
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Nadelen: "No entertainment. New airport in Instanbul not efficient. 30 minutes everytime of taxi after landing and before take off. Flight as usual 40 minutes in delay."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "My seat didnt recline so i wasnt feeling comfortable"
Voordelen: "I love the food❤️"
Nadelen: "2 hours delayed"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Better than all others at this time."
Voordelen: "flight departed Jhb on time and arrived in Istanbul a few mins earlier than scheduled"
Nadelen: "1.cabin temperature varied from cold to very warm 2.I asked the cabin crew for a blanket but they forgot about it 3.I ordered a whisky with ice - was given half a tot with 2 small blocks of ice 4.only one person was serving drinks and food on my aisle so it was very slow service (other aisle had 2 crew serving)"
Voordelen: "Food, service, movie selection, wine selection, seats in business class."
Nadelen: "Unimpressive selection of scotch when compared to competitors."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "Entertainment n meals"
Nadelen: "Not sure"
Voordelen: "I am very happy - always good service, timely and pleasant staff."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "Food was good. One thing I like about Turkish Arilines is that the plastic containers they use for food are a variety of shapes and sizes. This really helps the food service seem less industrial."
Nadelen: "Check-in was ludicrously slow, though that may have been due more to customers than to staff... Entertainment system at my seat not functioning."
Voordelen: "Nice seat, good choice of entrainment, great food"
Nadelen: "That they offloaded my baggage and didn't tell me. I didn't have my stuff for 2 days."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Excellent food excellent services"
Nadelen: "Not prompt and boarding wasn’t great .."
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Voordelen: "good food, enough leg room"
Voordelen: "Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work."
Nadelen: "Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours"
Nadelen: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."
Voordelen: "Generally efficient and comfortable."
Nadelen: "Leg room seemed a bit tight and the food didn't seem fresh."
Voordelen: "A much nicer 777 on this leg."
Nadelen: "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
Nadelen: "Flight attendants need to be friendly ."
Nadelen: "We were sent into the boarding tunnel before the plane was ready and ended up waiting 5-10 minutes in really hot weather."
La boufe et l’équipage très cool seulement il fallait payer une petite bouteille de vin à 7 euros
Notre départ et notre arrivée étaient à l’heure. Nous étions bien servis par les membres d’équipage. Malheureusement, moins d’espace dans ce modèle d’avion que dans les modèles plus récents. Les écrans installés dans les sièges fonctionnent très lentement, donc pas beaucoup de divertissement pour le vol de 8 heures
Les membres d’équipage ont été attentifs. La qualité de repas- à améliorer
Liked the condition, comfort and cleanliness of the plane. Flight crew was very efficient and attentive. Food was very good, but they could have a slightly larger meal service. There was not enough food to eat.
Transit à Frankfort : horrible !
Was not given boarding passes at Brussels Lufthansa check in. Told to get them at the gate in Munich.
Encore et toujours du retard, nous avons du changer de vol puis d'avion, imprimer de nouveaux billets et n'avons connu nos places qu'au moment d'embarquer
J'ai manqué ma connection en dépit des assurances de l'équipage. 6 heures d'attente.
Vol retardé (+ d'1 heure), pilote qui annonce que les autres vols à Frankfurt sont aussi retardés, donc qu'il sera possible tout de même de continuer le voyage. Annonce qu'un employé de Lufthansa va nous attendre pour nous aiguiller. Rien de cela ne s'est passé. La seule chose c'est que j'ai manqué ma connection, à peu près 8 heures de retard. Inacceptable
They canceled my flight yesterday from Columbus Ohio so why ur sending me this shit
Voordelen: "Easy boarding process"
Nadelen: "Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep"
Nadelen: "Even though it is a short flight, it would be nice to receive at least drinks offered"
Voordelen: "Everything went as expected, very smooth"
Nadelen: "Lower fare !!"
Voordelen: "Great flight and food options."
Nadelen: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"
Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"
Voordelen: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nadelen: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."
Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"
Voordelen: "The movies"
Nadelen: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."
Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"
Voordelen: "Ben... Je cherche encore"
Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"
Voordelen: "Le service"
Nadelen: "La nourriture, le retard"
Nadelen: "Broke my bagage"
Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."
Nadelen: "Parfait rien a dire"
Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."
Voordelen: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nadelen: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."
Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"
Voordelen: "Très Correct"
Nadelen: "Rien !"
Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"
Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"
Voordelen: "Mauvaise information"
Nadelen: "Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff."
Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"
Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"
Nadelen: "les retards"
Nadelen: "Le vol est largement en retard !!!!!"
Voordelen: "Embarquement très rapide, vol ponctuel."
Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"
Nadelen: "Les informations à bord etaient incompréhensibles"
Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"
Nadelen: "The four hour delay which made me miss my conecting flight causing me to spend an entire day at the airport waiting for a available flight making me miss a portion of the travel tour I booked"
Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."
Voordelen: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Voordelen: "Loved the flight. Definitely better than Swiss which is what we flew in."
Voordelen: "Équipement de divertissement excellent. Personnel souriant"
Voordelen: "The seats were the most comfortable seat ive sat in on a plane in a very lng time"
Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."