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Voordelen: "."
Nadelen: "Le procédé d’embarquement"

Voordelen: "RAS"
Nadelen: "L’embarquement n’était pas du tout organisé. Nous sommes partis en retard. Pas d’excuses. Pour le prix on aurait envisagé un meilleur service."

Voordelen: "L’équipage"
Nadelen: "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"

Nadelen: "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"

Voordelen: "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Nadelen: "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"

Voordelen: "Crew and airline was fine"
Nadelen: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."

Nadelen: "Une collation gratuite pendant le vol"

Voordelen: "Le personnel était très professionnel. Cie au top."

Voordelen: "Comfortable new plane, friendly staff."
Nadelen: "Not having over an hour delay followed by buses to disembark resulting in a missed connection."

Nadelen: "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."

Voordelen: "La couleur de l avion ."
Nadelen: "Tous"

Nadelen: "Vol British Airways opéré par American Airlines - Place aux jambes insuffisant, repas médiocre, hôtesses peu souriantes"

Nadelen: "ne pas etre entre deux inconnus"

Voordelen: "la gentillesse de l’équip"
Nadelen: "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Voordelen: "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Nadelen: "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"

Nadelen: "Une heure de retard au départ de Genève ."

Nadelen: "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."

Voordelen: "Personnel souriant et accueillant"
Nadelen: "On se sent très serré à l’intérieur. Un petit verre de soda, jus de fruit ou d’eau aurait été le bienvenu histoire de se démarqué des Vol Low-cost"

Nadelen: "not ONE single smile !!!!"

Voordelen: "Les films"
Nadelen: "Le retard qui nous a empêché de prendre toutes nos correspondances suivantes, donc au final arrivée à destination avec 5h de retard"

Voordelen: "Embarquement rapide"
Nadelen: "Pas un verre d'eau de servi, même pour mon enfant."

Voordelen: "Une fois à bord, confortable et efficace"
Nadelen: "Retard de 30min maos ce sont les aléas de l'aérien..."

Voordelen: "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Nadelen: "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"

Voordelen: "Bon équipage,pas de problème lors du voyage"
Nadelen: "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."

Nadelen: "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Voordelen: "personnel correct espace siège raisonnable"
Nadelen: "PAYER boissons et repas; départ différéble de 25 minutes"

Nadelen: "Entertainment totally outdated ! Unresponsive screen"

Nadelen: "British Airways ne sert plus de snack... plus ça va moins ya de services! pas de petites économies, décevant vraiment... plus de différence avec les low cost"

Voordelen: "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"

Voordelen: "Pro et en règle sur les timing et prestations"
Nadelen: "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."

Voordelen: "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Nadelen: "j'aurai aimé avoir la traduction en français car je n'ai rien compris"

Voordelen: "It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time."
Nadelen: "This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment."

Voordelen: "Le vol en general"
Nadelen: "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"

Voordelen: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."

Nadelen: "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Voordelen: "Personnel accueillant au sol et en vol, ponctualité du vol"

Nadelen: "Embarquement un peu brouillon et vol en retard"

Voordelen: "Boarding. Food."
Nadelen: "My in flight entertainment was broken and that us quite a disadvantage on a 12 hour flight. I was told it was because the airplane was "very old" which whilst it may be true it is not something I particularly want to hear. I was also told that as the flight was full I could only move seats if someone wanted to swap. I'm not sure if the flight attendant was expecting me to stand up and make a public request?!"

Voordelen: "La ponctualité, la nourriture, le choix de films"
Nadelen: "Rien"

Voordelen: "Absolutely nothing - and this was Club Europe"
Nadelen: "Punctuality (lack of). Comfort (lack of). Seat pitch. Food. Cabin crew service. State of aircraft. Price (premium for a budget service)."

Voordelen: "I chose British airway relying on safety record depite being comparatively expensive."
Nadelen: "The outer seat arm was faulty. It couldn’t be folded back, so getting out or in was very difficult. It is certainly risky in case of emergency . I asked the hostess to report it. Nothing complementary offered to passengers .Other reputable airlines do, such as a drink , or chocolate bar ."

Nadelen: "no free food in a 2h flight??!! thia is a low xoat airline standard!!"

Voordelen: "Friendly and quick service."
Nadelen: "Waiting for a space at the terminal."

Nadelen: "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"

Nadelen: "Diner servi à 2h de matin ! Les hôtesses étaient bruyantes et les lumières allumées en pleine nuit. Beef sandwich au petit déjeuner !"

Nadelen: "Les snack et boisson payants en classe éco. Niveau de service de base d'une compagnie low cost Pas d'annonce en français"

Nadelen: "Le matin, on m'a donné un peitt pain aui avait mauvais gout dans lequel j'ai trouvé deux bout de viande froide non identifiable. Pas de choix juste ce peitit pain que je j'ai pas pu manger"

Voordelen: "La propreté le confort"
Nadelen: "Rien"

Voordelen: "Ponctualité organisation et propreté"
Nadelen: "Rien"

Nadelen: "One hour delay"

Voordelen: "To be going home!"
Nadelen: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Voordelen: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Nadelen: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Voordelen: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Nadelen: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Voordelen: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Nadelen: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Voordelen: "I canceled the flight 6 weeks ago, no refund issued."
Nadelen: "I canceled the flight 6 weeks ago, no refund issued."

Voordelen: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Nadelen: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Voordelen: "What to like? The rudness? The delays? Or the fights on board!!!"
Nadelen: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Nadelen: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Nadelen: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Voordelen: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Nadelen: "I liked everything"

Nadelen: "Appareil très dal, non nettoyé entre deux vols. Équipage peu aimable, services de restauration payant, ultra cher et sans possibilité de payer en carte bancaire"

Voordelen: "Clean enough"
Nadelen: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Voordelen: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Nadelen: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Nadelen: "The plane seemed very old, toilet in poor condition."

Voordelen: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Nadelen: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Voordelen: "Le service et le personnel au top"
Nadelen: "Le personnel qui ne parle pas français L'embarquement par une seule porte"

Voordelen: "Crew, polite and friendly"
Nadelen: "delay of more than 6 hours and incorrect information"

Voordelen: "company gave out free drinks and snacks"

Nadelen: "They change the fly departing time with 12 hours before I was flying"

Voordelen: "Every thing."

Voordelen: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Nadelen: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Voordelen: "On time ,clean aircraft..."
Nadelen: "Crew was very serious...a smile can make a difference....."

Nadelen: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Voordelen: "Flight on time . Attentive crew . Good price ."
Nadelen: "Lack of leg room ."

Nadelen: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Voordelen: "Arrived early to destination"
Nadelen: "Lack of entertainment also limited drinks"

Nadelen: "Rude crew, not organised work , not enough space for legs"

Nadelen: "I had to make my own way home from Manchester.. plane diverted due weather."

Voordelen: "The food they offer to purchase. Easy check in at the airport."
Nadelen: "Better seat pitch. I'm not a tall man, but the space is very small."

Voordelen: "Leg room and reclining"
Nadelen: "Nothing"

Voordelen: "Free drinks, cheap flight and fairly comfortable!"
Nadelen: "No allocated seat."

Voordelen: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Nadelen: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Voordelen: "Everything was awesome!!! I am going to buy only from you my next flights."

Voordelen: "nothing"
Nadelen: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "I recomand to Everyone to use the airlines!!Very good quality"
Nadelen: "Nothing , was everything perfect!The stewardesses very nice"

Voordelen: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Voordelen: "Food"
Nadelen: "Space to sit, especially when seated in the middle"

Voordelen: "Can't say that I liked anything at all."
Nadelen: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Voordelen: "comfy seats and a breakfast thrown in !"
Nadelen: "not much"

Voordelen: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Nadelen: "Seats rather narrow"

Voordelen: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Voordelen: "Good price, comfortable seats, nuce food and candies"

Voordelen: "First time flying with them. Strongly recommended!"

Voordelen: "The service was OK, we flew on time and the flight itself was pleasant."
Nadelen: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Voordelen: "The crew is very good"

Voordelen: "Seemed like a technical problem. The pilot wouldn't give up any information."
Nadelen: "Small seats with little legroom"

Voordelen: "All was very efficient, food and drink a nice surprise"

Voordelen: "Absolutely nothing. Everything was piss poor."
Nadelen: "Everything. First I wish my flight wasn’t canceled a d then received notice on the same day"

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Voordelen: "service in general"
Nadelen: "no covid separation at seats"

Nadelen: "Suoer"

Voordelen: "Nothing"
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Nadelen: "Flight keft 35 min kate and boarfing was very slow and disorganized"

Voordelen: "Crew went above and beyond. Food was excellent and the Crew kept us hydrated."

Voordelen: "The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout)."
Nadelen: "The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late."

Nadelen: "Departure was slightly late (passengers still exiting the plane when gate was called)"

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Voordelen: "There's nothing much to like. You're lucky if you have a nice crew which was the case. It's extremely expensive for a low-cost airline who pretends to be a full service airlines because they have a "business class" cabin. Seats are ok. Same as LH or LX"
Nadelen: "Be like Swiss or Lufthansa. Charge less and give free water and snacks"

Voordelen: "Best Econ service for a long time.Beats the Comp hands down."

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "Whole flight was so cold like in refrigerator."

Nadelen: "Propreté de l'avion à l'aller."

Voordelen: "Crew was very pleasant and attentive."
Nadelen: "The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure."

Nadelen: "Wasn’t given a blanket"

Voordelen: "Retard de 45 min"

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Nadelen: "1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves."

Voordelen: "On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency."
Nadelen: "I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers."

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Everything apart from the punctuality"
Nadelen: "Delayed by an hour"

Voordelen: "Great service"
Nadelen: "Delay due to congestion at brussels"

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight."
Nadelen: "Nothing!"

Voordelen: "Email and text kept me updated"
Nadelen: "Flight delays"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "The infligt entertainment was good."
Nadelen: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."

Nadelen: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Nadelen: "no clear information about delay and real flight time"

"Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais"

Voordelen: "Plane on time, new plane, nice crew."
Nadelen: "Ability to move seats."

Voordelen: "Professional and safe"
Nadelen: "Better boarding (lines too long)"

Voordelen: "Rien ma plus c’est nul wizair"
Nadelen: "Jamais je recommande wizair"

Voordelen: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Nadelen: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"

Nadelen: "Flight was over booked"

Voordelen: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Nadelen: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Nadelen: "Flight was late abolutnie 1 hour"

Voordelen: "Personnel très sympa"

Voordelen: "Good airport . Punctual flight ."

Voordelen: "1h20 de retard c’est inadmissible"

Voordelen: "Nous sommes partis et arrivés à l'heure"
Nadelen: "L'attente à la porte d'embarquement mal signale"

Nadelen: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Voordelen: "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"

Nadelen: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"

Nadelen: "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."

Voordelen: "Everything went to plan and we were very happy"

Voordelen: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Nadelen: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Voordelen: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Nadelen: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."

Voordelen: "The air hosts and hostesses were very polite and courteous."
Nadelen: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."

Nadelen: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Nadelen: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Voordelen: "Crew nice,seats ok"
Nadelen: "Expensive hold luggage,rip off"

Voordelen: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Nadelen: "Everything was good"

Nadelen: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"

Voordelen: "Nothing really"
Nadelen: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."

Voordelen: "Staff"
Nadelen: "Extra charges. £35 to check bags in"

Nadelen: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Voordelen: "It flies direct to the airport that I wanted to go to."
Nadelen: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."

Voordelen: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"

Voordelen: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nadelen: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."

Nadelen: "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"

Voordelen: "Pilot flew well Cup Noodles available to buy"
Nadelen: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"

Nadelen: "Very long queues at boating in Charleroi airport"

Voordelen: "Quick to board, smooth take off and landing"
Nadelen: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"

Nadelen: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"

Voordelen: "The staff and flight were top knotch . Could not fault them ."
Nadelen: "Nothing to dislike ."

Voordelen: "Price and schedule. Going on time with no delays. Good value for money."
Nadelen: "Very hard on baggage policy"

Voordelen: "Crew very friendly."
Nadelen: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."

Nadelen: "Abc"

Nadelen: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Voordelen: "Cabin Crew and Pilot did their best"
Nadelen: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

Voordelen: "Crew were friendly! The app for the journey is good."
Nadelen: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."

Voordelen: "Arrived only slightly delayed"
Nadelen: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"

Voordelen: "New aircraft"
Nadelen: "Boarding was horrendous. Flight was late in."

Voordelen: "It was quite good at boarding, quick and efficient (from/to)."
Nadelen: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."

Nadelen: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."

Voordelen: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Nadelen: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."

Nadelen: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."

Voordelen: "Flight was on time unlike outward trip which was just under 2 hrs late"
Nadelen: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."

Voordelen: "The flight was on time"
Nadelen: "Lots of things should be better on Ryanair flights"

Nadelen: "Cela s'est très bien passé"

Voordelen: "The price"
Nadelen: "Stop the incessant advertising and selling over loud speaker when most people are trying to sleep through a flight ."

Voordelen: "No issues - everything went smoothly"
Nadelen: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."

Nadelen: "Pointless paying extra for priority boarding as both lanes boarded at the same time"

Nadelen: "If the seat and sitting area would have been cleaner and if you could recline your seat"

Nadelen: "It's Ryanair. We know that they won't change."

Voordelen: "Rien"
Nadelen: "Équipages odieux..."

Nadelen: "Don't turn up with a cabin case, it will cost you £20 to have it put in the hold"

Nadelen: "La propriété, la ponctualité"

Voordelen: "Rien"
Nadelen: "Stop à la pub pendant le vol. 1h de vol= 1 h de dérangement à essayer de nous fourguer les produits vendus à Bord. Et comme toujours avec RyanAir retard du vol."

Nadelen: "Leg room & seat comfort"

Voordelen: "Price perfect, I love it. Seat great even for a very large person like me."
Nadelen: "Very hard landing, never hit the ground harder."

Voordelen: "Sièges trop durs"

Voordelen: "Although flight was late they made up time pretty well"
Nadelen: "Flight to and from Carcassonne is rarely on time"

Nadelen: "Carcassonne is a tiny airport, be aware there are only vending machines after security, and not much seating. Announcements difficult to hear. Flight was fine, usual Ryanair."

Nadelen: "Les notifications. On a eu plus de 3 heures du retard et le retard était pas notifié. En plus après on a attendu à l'intérieur encore une demie heure pour décoller"

Voordelen: "Straightforward process"
Nadelen: "N/a"

Voordelen: "From arriving at the airport to departing destination airport everything was seamless and perfect. Would like to travel like this every time. Hats off to everyone who involved."
Nadelen: "Being treated like a valued customer. It makes a difference."

Voordelen: "On était à l'heure."
Nadelen: "Pas de respect de priorité lors de l'embarquemnt. Ils laissent les clients livrés à eux mêmes. L'annonce sonorisée n'a été faite qu'une seule vois, et on s'est trouvé comme les autres non prioritaires. En plus désagréments causés par l'équipage à bord avec le va et vient inutile avec un accent incomprhensible. En général, on était mal servi..."

Nadelen: "L'enregistrement fait par un stagiaire inefficace au plus au point,et l'aéroport de Marrakech est une catastrophe au niveau gestion... 3h d'attente à l'arrivée pour passer le contrôle des passeports.Et 1h30 au retour...."

Nadelen: "Checking opened 20 minutes late and lengthy queues through security meantwe had no time to grab food/shopping as we had to rush to gate as no notifications that our flight was actually delayed by an hour. Everyone was herded onto buses to wait there for some reason rather than at gate"

Nadelen: "Il y avait peu de stabilité pendant le voyage et le décollage et atterrissage assez mauvais"

Voordelen: "price time of flight"
Nadelen: "unable to choose your seat free expensive tea and coffee and others"

Voordelen: "Le sourire du personnel"

Nadelen: "The price of checking a bag cost twice as much as the flight...just the process of getting the bag checked was stressful would’ve been better served taking the train"

Voordelen: "That I made it home..and that the pilot was honest about running late and tried to make up the time. The guy checking us in at Fuerteventura was very pleasant."
Nadelen: "That the so called budget airline charges for everything..now on board bags. What next..a tariff for the toilet or to exit the plane..nothing would surprise me! 20kg isnt enough for a holiday...but just another excuse to charge more money. The on board staff never offered to help anyone struggling to find their seat or with their hand luggage. In fact the 2 girls at the back end of the plane were too busy bickering to notice anything. The space you get to sit in is ridiculous you can't even bend down in it. And the plane was delayed."

Nadelen: "Flight was delayed, but nothing to tell us it was delayed apart from the screens. I got priority booking for the flight and on the way home no one shouted or got priority passengers over so it was a waste of money."

Nadelen: "le retard d une demi heure et la mise en soute du bagage à main..."

Voordelen: "Accueil, personne souriant, dommage ne parle pas français !!aa"
Nadelen: "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"

Voordelen: "Aller chercher les PMR (Personnes à Mobilité Réduite) au parking"
Nadelen: "Les enfants bruyants et énervants"

Voordelen: "L’avion"
Nadelen: "Le manque d’information concernant les retards des vols"

Nadelen: "Sneaky pricing methods set up to catch you on return flight when you have no option but to pay to get back with dreadful unprofessional staff. I will never fly with them again if I can help it.i will go out off my way to tell as many as possible to never use or trust them."

Nadelen: "Retard - bus raté ensuite"

Nadelen: "Boarding at Stansted not good. Security took too long. When we arrived at the gate the departure board stated "final call" however the gate hadn't opened yet? No communication as to reason for this delay."

Voordelen: "on vient chez Ryanair pour le prix"
Nadelen: "le retard de 2h30, ce qui a engendré une désorganisation totale au départ. Tout en Anglais sauf l'annonce pour les tickets à gratter payants qui est aussi en Français!!!!"

Nadelen: "Seat pitch is too short for anyone over 5’8”"

Voordelen: "Price"
Nadelen: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"

Voordelen: "The flight was fine. The online check in was not able to be completed on m iPhone 8 making it very difficult to find a way to complete and get our boarding passes printed ..... their baggage policy was also very unclear and upon check in we learned that ... for our 1.25 hour flight, we had to pay an additional 80 Euro to check our 2 bags ( one each)! I learn lessons every time I travel! Today’s lesson is NEVER AGAIN Ryanair!"

Voordelen: "Ponctualité"
Nadelen: "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"

Nadelen: "Encore en retard"

Nadelen: "Le retard d une heure pour embarquer ainsi que les nombreuses personnes avec des bagages cabine hors norme alors que moi j'ai payé un supplément à la réservation pour un bagage plus de 20kils! !!"

Nadelen: "Harcellement des commerciaux censés êtres des equipages navigant. Quand ce n'est pas les repas avec 5 min de lecture lourde avec son fort dont on se moque, puis la vente de parfums et autres avec liste lourde...vient le tour de cartes à gratter... insuportable , de surcroît si on veut se reposer"

Voordelen: "I took 1230 flight from stansted airport to Edinburgh. I carried a personal baggage with me on the plane then flight attendant took it away and told me I will get it back at the arrival belt. When I landed I couldn’t find mine. I had reported to the ground desk and they not helpful at all. So now I lost all of my travel documents and money. I feel so bad. This Tuesday I will fly back to Thailand and still don’t know how to redo my passport."

Voordelen: "Nothing although crew were friendly"
Nadelen: "3 hour delay in both directions this week. No announcements made about delay. Gates changed 2x. Poor communication throughout. Email from Ryanair about cancellation/refund options received AFTER flight. Got home at 1 am. Truly horrible experience"

Voordelen: "We managed to arrive."
Nadelen: "I disliked the lack of information about the delays, the poor facilities and extremely rude staff. It’s understandable that they’ve been working all day, but unfortunately this is the job they chose and I am paying for service of which I should be satisfied with."

Nadelen: "Couldn't recline seat Can't use Bluetooth as phone on airplane mode Hold luggage cost a bit expensive Automated seat allocation separates couples so we are forced to purchase seat to sit together. This is unacceptable."

Voordelen: "Rien car le vol n'a pas eu lieu nous concernant."
Nadelen: "Le vol a été manque en raison de l'arrivée tardive du vol RyanAir précédent, sans aucune prise en charge de la part de RyanAir, aucune information fiable ni mesure compensatoire. Mensonges de la part du personnel à l'aéroport de Bordeaux ainsi que de l'equipage."

Voordelen: "The cabin crew"
Nadelen: "Budapest airport"

Voordelen: "Smooth boarding and pleasant staff"
Nadelen: "Paying extra to sit together"