Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Both airports totally understaffed. Awful experience.
New 737 and seats too confining
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
They canceled our flights but they flew anyway.
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "The seats were so comfortable"
Nadelen: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Voordelen: "Terrific hot breakfast in bus. class"
Nadelen: "Window did not darken like the others."
Nadelen: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Voordelen: "Fast boarding"
Nadelen: "Slow in refuelling, got us delayed for 40-"
Voordelen: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Voordelen: "KLM STAFF WERE VERY PROFESSIONAL"
Nadelen: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Voordelen: "Great airline"
Nadelen: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Nadelen: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Voordelen: "Crew was nice and pleasant"
Nadelen: "Flight very late"
Voordelen: "Reasonable space in economy class seats"
Nadelen: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Voordelen: "Entertainment was amazing"
Nadelen: "Seats a bit hard"
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Nadelen: "The plane was very hot"
Voordelen: "The space at my feet with the chair in front was a bit akward."
Nadelen: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Voordelen: "Overall KLM experience is good"
Nadelen: "Food quality was mediocre for a business class flight."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "the crew was nice"
Nadelen: "Seat confort on long flights, leg rooms,"
Voordelen: "Crew was nice and efficient"
Nadelen: "Economy seats don’t recline enough."
Voordelen: "very attentive crew"
Nadelen: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Voordelen: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Voordelen: "Everything is alright"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Shirt flight but well catered, boarding was efficient and quick."
Nadelen: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Voordelen: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nadelen: "Boarding was chaotic and congested with not much information or order."
Voordelen: "Great service"
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "punctuality of boarding and flight time"
Nadelen: "attitude of crew in business class: no sense of true hospitality"
Voordelen: "Restrooms clean, decent food and drink, nice cabin crew."
Nadelen: "No complaints"
Nadelen: "Flight departed 35 minutes late"
Voordelen: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Nadelen: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Nadelen: "The movie selection did not seem extremely varied."
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."