Vind goedkope vluchten naar Benin

Voordelen: "Helpful friendly crew, reasonable ticket prices."
Nadelen: "Luggage was delayed by 24 hours, customer service desk in Johannesburg EXTREMELY helpful, in Kigali they were clueless. Transit area very crowded, humid and stuffy."

Voordelen: "The two check in bags rule."
Nadelen: "Not applicable"

Voordelen: "Yes"
Nadelen: "Customer services"

Nadelen: "Time was never kept. we had a delay in LGW for more than 2 hrs. I had a 17hrs layover in Kigali. I was not aware that i would not be booked in a hotel to rest. I had to make my own arrangements. And another extended delay out of Kigali to Nairobi"

Voordelen: "Well organized on check in. Attentive"

Voordelen: "New plane, fresh feel. Food is ok."
Nadelen: "Airline feels basic and no frills."

Voordelen: "The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great."

Nadelen: "No vegetarian option Bad boarding procedures, no one gets direction and it was very slow"

Voordelen: "Food and in-flight services"
Nadelen: "Entertainment package"

Voordelen: "The crew members are very polite and professional"
Nadelen: "The food is not very nice, the drink is don’t taste so great either . The airline seats are too small"

Voordelen: "I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone"
Nadelen: "As I said, I liked everything. From the departure to the landing"

Voordelen: "Food and free WiFi. Ample seating space."
Nadelen: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"

Voordelen: "Everything was perfect. On time arrival."
Nadelen: "Loud Nigerian co-passengers"

Voordelen: "Timeliness, Service, Cleanliness Comfort"

Voordelen: "The Airbus. The crew's simple commitment to excellent service"
Nadelen: "The unconventional check in closure 90mins to departure even when the plan arrived late"

Voordelen: "Qualité de service Gentillesse équipage"
Nadelen: "Tout était bien"

Nadelen: "We incurred significant extra costs (visas, taxi, hotel costs) because Rwandair changed our flights around from what we had originally booked, with no compensation or help navigating the visa process."

Voordelen: "the snack was terrific!"

Voordelen: "Landing was very smooth. I got window seat as requested."
Nadelen: "My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps."

Voordelen: "My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy."

Voordelen: "Information during flight"
Nadelen: "No TV or programmes to entertain slong"

Voordelen: "Good"

Voordelen: "Was good on time"

Voordelen: "The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination."

Nadelen: "The airline moved my original non-stop flight forward by 3 hours. The new flight conflicted with another flight I had earlier in the day. The airline would not allow me to cancel the flight, and could only offer me a 1-stop flight that arrived at my destination hours after my initial flight would have arrived."

Voordelen: "Everything was on time and comfortable. Will take the same flight again in the future."

Voordelen: "Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage."

Voordelen: "Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!"

Voordelen: "Staff courteous and friendly"
Nadelen: "Some choices on menu do not do well by time of serving ie fish"

Voordelen: "Like Kigali it was clean and efficient."
Nadelen: "Food is almost inedible"

Voordelen: "Everything"
Nadelen: "Time management"

Nadelen: "No entertnainment"

Voordelen: "I like the overall service in the plane."
Nadelen: "I didn't like changing the boarding time."

Voordelen: "Planes were great and flight crew excellent."
Nadelen: "On arrival at Kigali airport we were quickly moved through security to the departure area. This area was hot and without any facilities for toilets or water. We sat there for at least 1 hour and was a low light in out trip."

Voordelen: "Planes were great and flight crew excellent."

Voordelen: "The crew is nice"
Nadelen: "Both flights were terribly delayed and while the crew apologized we sat on a small plane. In Entebbe the reason was they overbooked the flight. So leave those people behind to take the next flight, don't keep us prisoners on a plane for hours... Stupid management decisions."

Voordelen: "movie dinner on each leg of the flight"
Nadelen: "the movie didn't finish in the first leg and they didn't show it for the second leg, so I never learned the ending the flight arrived 40 minutes late"

Voordelen: "RwandAir flew us to Nairobi instead and I thought that was good of them to make that change for us. The above evaluation pertains to the flight to Nairobi."

Voordelen: "Food was beef brochettes, one of the best economy meals I have had. Wine was very good, from South Africa."
Nadelen: "Seats were not adjustable. It may be that I was in front of the exit row, but I looked and didn't see anyone leaning back anywhere. On the other hand, flight was only 1 hr 20 minutes."

Voordelen: "The Rwandair plane was modern and clean. Kigali airport has a nice cafe, and check-in was efficient. The plane left a few minutes early."
Nadelen: "Check-in closes one hour before your flight. Economy class: Food was a clingwrapped sandwich. The attendant gave me two bottles of a good South African wine. Security has gotten quite uptight at Kigali airport. They now stop your cab a couple hundred meters short of the airport, and have a dog check the vehicle. You have to pass through another security checkpoint at the entry to the airport building, and a third security into the boarding area. The final security check even takes away any empty bottles you have. And don't take any fingernail scissors in your handcarry, even if they have blunt points. You may have an hour or more wait in preboarding, and without water or bathroom excess. So takke care of these needs in advance."

Voordelen: "Clean planes"
Nadelen: "Ground crew at NBO - Rwanda Air has Kenyan Airways do the work in the terminals. Bad idea!"

Voordelen: "Nothing."
Nadelen: "This airline is an operational nightmare. I purchased a ticket with a connection, and the second flight being a codeshare, two months in advance. On the day of travel, I checked in, checked two bags, and headed to the gate. An hour before the flight, a Rwandaair agent approached me to inform me that they were no longer code sharing with precision air, the second flight. Chaos ensued, my bags got lost, I got stuck in Nairobi, etc. in Nairobi, one of the Kenya airways agents literally said to me 'avoid Rwandaair and precision airlines - they are both airlines that do not follow any regulations, and not just operational, but safety as well.'"

Voordelen: "Crew were pleasant. The flight was comfortable."
Nadelen: "The flight was delayed, causing me to miss a connecting flight. Boarding was a bit confusing as multiple flights were departing from Kigali airport at the same time and same airline. Information was not conveyed clearly and it might have been easy to begin boarding the wrong flight."

Voordelen: "The flight times were perfect and the seats were comfortable."
Nadelen: "The food was just ok"

Voordelen: "the flight got me to Gaborone on Monday morning"
Nadelen: "Person in Kigali checked my bag to Johannesburg, not Gaborone. Flight was delayed one hour. Slept on a chair in Johannesburg airport for three hours."

Voordelen: "Orderly, organized, courteous"

Voordelen: "They have great food, amazing crew, great customer care.."
Nadelen: "No entertainment, some few crew members has a bit of an attitude."

Voordelen: "I always appreciate the cleanliness of Rwanda! This carries over to their planes too. Good staff on the plane. Too short of a flight for entertainment- it was amazing they even served the quick drink and snacks they did! Good on-time flights."
Nadelen: "After I bought my tickets the flights were rescheduled, giving us an 8 hour layover between flights... some in our party were stuck in the airport with nothing to do, and there is nothing to do in that airport. One question, when will passengers learn that listening to music or movies on the plane without headphones is really uncool?"

Voordelen: "the only one thing I loved about the flight was it being DIRECT from Mombasa to Kigali. I didn't have to pass through Nairobi."
Nadelen: "Don't expect a lot in Africa. The service wasn't that bad, but it needs a lot of improvement. Partyly because Rwandair's planes are small (Boeing 737-200) there was a lot of turbulence during the flight... A lot to learn from Kenyan and Ethiopian!"

Nadelen: "Très bien à heure un avions trop propre"

Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."

Voordelen: "Boarding that’s all."
Nadelen: "Food, crew, entertainment they should upgrade the TV very important it’s very outdated but Istanbul airport is awesome."

Nadelen: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"

Voordelen: "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"

Voordelen: "All what you served !"
Nadelen: "Everything is okey !"

Voordelen: "Everything was great."

Nadelen: "Crew could have been more friendly."

Voordelen: "The crew was great and loved the meal given during flight."

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Nadelen: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."

Voordelen: "Everything was on time . Ground staff +crew members their know there work better then any other airlines"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Smooth from beginning to end Well done !"

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "Everything was great."

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Nadelen: "La cuisine est vraiment horrible"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "Nothing"
Nadelen: "I received my luggage one week after the flight"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "Rien"

Voordelen: "Everyone we encountered was friendly and helpful. They fed us and gave us blankets and pillows and slippers. They were lots of movie and tv choices. It was a very pleasant experience."

Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"

Voordelen: "Efficient and pleasant. Affordable and most importantly very clean!"
Nadelen: "Old style lie flat (but not horizontal) seats"

Voordelen: "The crew was nice and kind for the most part. The food was good although a bit small, but good flavor."
Nadelen: "The plane wasn't clean, the table/trays hadn't been cleaned. We had a 2 hour delay and no reason was given and waiting for food for a very long time in this case and it was already late in the day."

Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"

Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."

Nadelen: "It was too warm and the seats had very little legroom"

Nadelen: "Repas"

Voordelen: "None"
Nadelen: "Flight attendants need to be friendly ."

Nadelen: "Good service"

Voordelen: "Merci à Turkish Airlines"

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Voordelen: "Once you got past checkin the flight was fine"
Nadelen: "The checkin process was horrendous, people waiting for 40-45 minutes even though they were at the front of the line. Repeatedly we saw customers from other lines or no line at all being brought in to take our spots and checkin first with no explanation."

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Voordelen: "Employees were very helpful. Service was great."

Voordelen: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Nadelen: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."

Voordelen: "Personnel très bien."
Nadelen: "Avion vieillissant. Repas très moyen. Ecrant minuscule. Pas d'usb ni de prise. Siège inconfortable et étriqué. Cet avion a grand besoin d'être rénové ou changé. Vu le prix est places pour La Réunion c'est inadmissible."

Voordelen: "L'ensemble était pas trop mal"
Nadelen: "Ma valise n'a pas suivi suite au retard de KLM est c'est le bazar pour la récupérer"

Voordelen: "More leg room"
Nadelen: "Space"

Voordelen: "The crew was OK, but nothing special."
Nadelen: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Voordelen: "L’embarquement rapide avec même un décollage en avance chose rare. Ponctualité 12/10."
Nadelen: "Séjour de 5 jours aller/retour sur Boeing 777 sans escale, le repas médiocre à l’aller est strictement identique au retour. Varié les repas pendant 1semaine ne seraient pas du luxe même en éco. Aucun divertissement pendant 7h de vol, à si, l’itinéraire de vol."

Voordelen: "Entertainment system"
Nadelen: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Voordelen: "Le personnel de bord et le service délivré sur un vol national"

Nadelen: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Voordelen: "Entertainment system failed repeatedly."
Nadelen: "Entertainment system failed repeatedly."

Nadelen: "Meme tracasseries qu’a l’aller, malgré le check-in 30h avant, j’ai perdu mes places (« dans le système/ordinaditeur ») une fois arrivée a l’aeroport. Et je voyageais avec un bb de 8 mois et un enfant de 5 ans!"

Nadelen: "The craft is a bit old. Harsh landing."

Nadelen: "See above."

Voordelen: "Crew was very friendly. Food was excellent"

Voordelen: "La particule et la facilité du site"
Nadelen: "Rien c était parfait"

Voordelen: "Tout était très bien"
Nadelen: "Rien"

Nadelen: "Excelente aerolínea"

Voordelen: "Personnel plus que pro"

Voordelen: "Personnel très agréable mais collation un peu insuffisante"
Nadelen: "Le décollage en retard (1 heure) et une annonce inexistante pour le duty free"

Nadelen: "Propreté de l'appareil"

Voordelen: "The crew was friendly!"
Nadelen: "Once again no vegetarian options."

Nadelen: "Un peu plus d'espace entre les sièges."

Nadelen: "Assise des sièges premium un peu dure"

Voordelen: "The airplane"
Nadelen: "Nothing"

Nadelen: "Ras"

Nadelen: "Thanks"

Voordelen: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Voordelen: "The crew was very gentile."
Nadelen: "No enterteinment on the plane."

Voordelen: "I require très aimable. Super pilote."

Voordelen: "Le petit gâteau. Succulent à mort."
Nadelen: "Qu'il n'y ait qu'un seul gâteau. C'était bon le voyage"

Nadelen: "they lost our luggage very inconvenient"

Voordelen: "La rapidité"
Nadelen: "RAS"

Voordelen: "Bon équipage"
Nadelen: "Nourriture moyenne"

Voordelen: "Personnels agréables et disponibles. Bonne information quant au retard."
Nadelen: "Embarquement et contrôle de bagages très mal indiqué (pas dans le hall indiqué)"

Nadelen: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Nadelen: "Na"

Nadelen: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Voordelen: "Great service"

Nadelen: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Voordelen: "Great food (Economy class). Good Service"
Nadelen: "Not enough bathrooms on Economy class area due to aircraft design."

Nadelen: "Flight was delayed by 1h30min, so we arrived very late"

Voordelen: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Voordelen: ". Budget airline with no legroom or extras"
Nadelen: "See above. Nothing specific to like."

Nadelen: "trop de retard"

Voordelen: "L’equipage, le confort, le système multimédia avec écran lumineux bon son et connectivité wifi pour tablette personnelle"
Nadelen: "Le retard important dû à la météo. C’est la faute de personne"

Voordelen: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Nadelen: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Voordelen: "Plane was comfortable and new."
Nadelen: "Nothing really."

Nadelen: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Voordelen: "Tout"
Nadelen: "Rien"

Voordelen: "The noise-canceling headset is good."
Nadelen: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Voordelen: "La colation à été apprécié car on a voyagé entre midi et deux. Équipage sympathique."
Nadelen: "Changement de porte d'embarquement + avion en retard + problème de pacerelle + attente après embarquement = départ à 13h20 au lieu de 12h30. Et lorsqu'on arrive de Guadeloupe depuis 6h30, qu'on a pas pu dormir dans l'avion, sa fait très long."

Voordelen: "Crew. Comfort."
Nadelen: "reduce baggage charges."

Voordelen: "wery slow working."
Nadelen: "The fod. Never Etiopian again."

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Nadelen: "It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness."

Nadelen: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"

Nadelen: "Good crew"

Voordelen: "Crew were very good. Comfortable flight."
Nadelen: "Choice of movies could be much better."

Voordelen: "The landing was smooth and so was the whole flight! Loved it"
Nadelen: "Food. I ended up throwing up shortly after eating"

Nadelen: "Airport Addis Ababa is chaos."

Voordelen: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Nadelen: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."

Voordelen: "The crew was amazing. The crew is an asset to the airline"
Nadelen: "Boarding is chaotic."

Voordelen: "The food was good, seats were quite comfortable and the crew was awesome"
Nadelen: "The entertainment was not that great"

Nadelen: "There was a disruption with the audio system."

Voordelen: "The crew were ok but took ages to help you"
Nadelen: "faster service in the plane"

Voordelen: "Yes.seat was just ok but not quiet comfortable"
Nadelen: "I think Ethiopian is reasonably good.I travelled to Seattle via delhi .from delhi to sea I travelled by Ana the reason was the fare of Ethiopian (Enugu to Seattle,round trip)was much higher and also you spend 37 hours before u reach your destination,it is too long.why can't u fly to usa direct ,then"

Voordelen: "Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this."
Nadelen: "The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful."

Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"

Voordelen: "The flight was bigger. So didn't feel so cramped up"
Nadelen: "The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Voordelen: "Helpful crew."

Voordelen: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"

Voordelen: "Crew were nice"
Nadelen: "Always delaying, catastrophic food."

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Nice crew"
Nadelen: "Aircraft and business seat just medium Food quite as fast-food service"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Voordelen: "I had an extra seat in my row which was nice."
Nadelen: "No flight overnight is ever very comfortable. It’s difficult to sleep."

Nadelen: "I've been flying Ethiopian airlines over the last four weeks to nine African countries and can give an overall excellent rating. They're always on time. They however showed the same movie on all flights. The food quality and variety also need to be improved. Thanks"

Voordelen: "Free entertainment! Wish they worked with gogo to purchase WiFi though. Bathrooms are roomier than other airplanes! I’m glad the crew gave me the sandwich even though I was sleeping."
Nadelen: "One of the toilet covers wouldn’t stay up so you had to hold it while going. Paper towels would be nicer than tissue paper. Wasn’t able to use my boarding pass from my phone, waste of paper. Ginger ale would be a nice drink. Didn’t find a list of their drinks in magazine, that would make it easier. Whenever I needed to use the restroom they locked us out a lot whether for head count or re fueling."

Nadelen: "the layover in Dublin was too long--longer than scheduled"

Nadelen: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."

Nadelen: "flight smelled like pee"

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Voordelen: "The price"
Nadelen: "Check in was a joke in Dublin, only 22 pax and they did a full team talk to start despite everyone bein there. In LAX they parked the plane in the middle of no where, and waited 30 mins before debark started, as the plane was so far away the terminal it took an hour for the bags. Food was horrible on both flights"

Voordelen: "The crew members are very friendly, always smiling and attentive."
Nadelen: "The entertainment system needs an upgrade. Touch screens unresponsive."

Voordelen: "Great entertainment center and seat back video."
Nadelen: "No Wifi available"

Voordelen: "Food was fantastic for such a short flight. It essentially ticks most of the boxes I would be concerned with for a flight of this length."
Nadelen: "Got an exit row seat so plenty of room but the seat itself is simply uncomfortable."

Nadelen: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "Other than the luggage issue, it was a great flight."
Nadelen: "I purchased this ticket as ONE ticket--Ethiopian Air to Dubai, and then flydubai to Amman. Ethiopian Air wouldn't check my luggage to my final destination, so in Dubai, for a 3 hour layover, I had to go through immigration, exchange money, and take a taxi for 30 minutes through rush-hour traffic to a different terminal. That is ridiculous. Don't sell it as one ticket if the two airlines won't cooperate together."

Voordelen: "nice movie but that's all"
Nadelen: "chair and light broken. tasteless food. small screens"

Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"

Voordelen: "seat space was good"
Nadelen: "the flight was full so drink service was not well organized, lack of water"

Voordelen: "WHY serve dinner at 12 midnight? The lights are kept on in the cabin making it difficult to sleep. Too little time to sleep and too much time taken up with bar and food service."
Nadelen: "NON arrival of luggage at Tel Aviv. See above"

Nadelen: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."

Voordelen: "Every thing include the crew members ."

Voordelen: "The Ethiopian Air flight crew are outstanding at their work."
Nadelen: "Not enough water. The water is doled out in small cups."

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Voordelen: "Nothing"
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Nadelen: "The app and trying to find boarding details prior."

Voordelen: "Yes"

Nadelen: "Don’t loose the luggage"

Nadelen: "At least give a glass of water."

Nadelen: "Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane."

Nadelen: "My luggage was lost for almost 2 weeks."

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "It was ok"
Nadelen: "NA"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Nadelen: "It was hard to keep the washrooms clean despite the effort"

Voordelen: "Ok"
Nadelen: "Ok"

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "Propreté de l'avion à l'aller."

Nadelen: "Wasn’t given a blanket"

Voordelen: "Retard de 45 min"

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Nadelen: "You are considered as a robber but it is inscribe nowhere you don’t have luggage"

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Everything apart from the punctuality"
Nadelen: "Delayed by an hour"

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "good"
Nadelen: "the fact I bought a new ticket"

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Voordelen: "Rien"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"

Voordelen: "Nothing special"
Nadelen: "No newspaper"

Voordelen: "The stewardess"
Nadelen: "Food"

Nadelen: "Problème à l'enregistrement en ligne car mon billet Air Canada n'existait pas dans la base de données Brussels Airlines. Cela m'a valu presque 2 heures de téléphone avec Air Canada (0.15 euro la minute). Et puis au comptoir d'enregistrement, nouveau gros problème, celui-là très grave à mon sens. L'agent de comptoir m'a dit que je n'avais pas d'ESTA, donc que je ne pouvais pas partir, alors que j'en avais un. En pleine panique, j'ai appelé ma mère qui heureusement a retrouvé en 5 minutes dans son ordinateur mon numéro d'ESTA. Cela m'a causé une très grosse frayeur, car c'était presque le moment de la fermeture de l'enregistrement, et m'a vraiment gâché le voyage. Je me plains donc franchement du manque de gentillesse et de la qualité du service de l'agent de comptoir. Je précise que j'étais en billet retour, donc il aurait été facile à l'egent de penser que j'avais un ESTA puisque j'avais fait escale à Chicago aussi à l'aller."

Voordelen: "C est le meilleure pays de l Europe"

Voordelen: "Repas"
Nadelen: "Retard devteois heures"

Voordelen: "Amazing"
Nadelen: "Nothing"

Voordelen: "Tout etait cool"