Du moment que l’on paye pour choisir ses sièges (bébé, espace pour les jambes…) tout se passe bien. Sinon pas de possibilité de s’arranger avec les autres passagers. Et le check in online marche très bien, très rapide à l’aéroport
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Super service and above average food
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
It was just before we boarded the aircraft that we had to literally go thru another security check, we were body checked, all our carry on luggages inspected again and swabbed down. The staff were very rough and not courteous, we were treated like scum. The business class experience for travellers should be better, we were then lined up with Economy class passengers. Turkish Airlines Ground Staff are extremely rude and condescending, muttering under their breath, laughing and being very disrespectful. This was very demeaning.
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Overall VERY impressed. Food was absolutely top notch, service was good. We transferred in Istanbul and this is a gorgeous airport. It's a bit far from the city but everything else was great. Turkish Airlines Airlines put us up on a hotel since we had a long layover. Very impressed and would certainly look forward to another flight with them. 10/10 and the price was right
The ticket price is reasonable, the Istanbul Airport is amazing .New clean fun have everything you need it even the shoping price is great, inside the airplane is modern and clean ,the crew the clean the Bathroom after every passenger due to covid, also the give you PPE package to stay clean and safe, the crew staff are organized and friendly, the food is fresh and delicious, I recommend Turkish airline for any one need easy trip from the begging to the end. Thank you kayak for the great 👍 ticket price. Love it.!!!
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "safe and pleasant Thank you"
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Nadelen: "Just to improve on the services and hospitality but there are really good"
Voordelen: "Another fantastic trip with Turkish Airlines. Everything from their membership in Star Alliance, to their awesome customer service, to their fantastic tasting food."
Voordelen: "Seats were confortable, new plane, the crew was attentive, food was great."
Nadelen: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "appetizers excellent"
Nadelen: "steak was overdone."
Voordelen: "Rien"
Nadelen: "Rien"
Voordelen: "Rien"
Nadelen: "Rien"
Voordelen: "Everything"
Nadelen: "Everything"
Voordelen: "i dont like anything"
Nadelen: "i dont like anything"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Modern plane with wider than normal economy seats. Wide screens with a variety of new movies. Food was good. It’s still airplane food but it’s good. Easy process after all with booking m, checking in, onboarding etc"
Nadelen: "Nothing"
Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Nadelen: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Nadelen: "The food was a bit tastless"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Never flying back with this airline"
Nadelen: "Very bad customer service"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
La business class n’est pas assez considérer lors de l’embarquement, on paye plus chère pour avoir la priorité, néanmoins des personnes hors business class sont pas passés devant mes enfants et moi…conclusion: travaillé votre service ethiopian airlines!
La business class n’est pas assez considérer lors de l’embarquement, on paye plus chère pour avoir la priorité, néanmoins des personnes hors business class sont pas passés devant mes enfants et moi…conclusion: travaillé votre service ethiopian airlines et considérer les personnes qui payent au prix fort pour voyager tranquillement
La prestation des hôtesses étaient bien. Mais le respect des sièges doit être suivi
Les numéros n'était pas correct nous avons pas plus embarqué et impossible de vous joindre par mailsou téléphone, mais encaissé l'argent aucun soucis😡😡
L’éventail de film auquel on a accès est assez désuet
Dans l’ensemble le service est agréable, mais j’ai surtout déploré le rationnement de l’eau. On est servi dans des sortes de petits gobelets .
Nadelen: "Nothing really, everything was great! Flight was just extremely long!"
Voordelen: "wery slow working."
Nadelen: "The fod. Never Etiopian again."
Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"
Nadelen: "It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness."
Nadelen: "The chicken was undercooked."
Nadelen: "They know better than me"
Voordelen: "Crew was very friendly and professional"
Nadelen: "45 minutes late departure"
Voordelen: "Punctuality in Punctuality"
Nadelen: "Everything's is ok"
Voordelen: "seat not comfortable"
Nadelen: "more drinks along the way"
Nadelen: "Entertainment is non existent. Plane is tatty."
Voordelen: "The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room"
Nadelen: "The food could have been better. Honestly much better"
Voordelen: "Crew was friendly. Food somewhat better than prior leg but far from business class standard."
Nadelen: "Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc."
Nadelen: "Flight attendants where bothered to serve us beer, water or any other snack during he flight. I had to beg in both occasions to have my tray taken from my seat."
Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"
Voordelen: "Très bien en général"
Nadelen: "RAS"
Voordelen: "Très bien en général"
Nadelen: "RAS"
Voordelen: "Loved the meals and the leg room"
Nadelen: "The entertainment could have been better but overall was not too bad"
Voordelen: "Food and leg room were great"
Nadelen: "Entertainment was average"
Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"
Voordelen: "Cheap. Good for connections in Africa."
Nadelen: "Boarding was slow. The food is the worst I've had on an international flight. Flight crew is often not responsive and brusque. The recline on my wife's seat was broken."
Voordelen: "Agreablement surprise de la qualite de la compagnie."
Voordelen: "Attendants were courteous and the spacing is better than some airlines, but that’s about it."
Nadelen: "Check in was a disaster: no logical control of 100s of people; delayed on the tarmac for 1:45 for a “minor technical reason” that apparently had nothing to do with the actual operation of the plane that prevented me from making my next flight. Food was terrible. Flight attendants could have been more helpful about my missed connection."
Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"
Voordelen: "Oui j aime"
Nadelen: "Oui"
Nadelen: "Old plane. Not comfortable for a relatively long flight"
Voordelen: "Everything"
Nadelen: "No Wifi at Lome gate. I don't understand why there is no wifi in West African airports."
Voordelen: "friendliness of staff. special attention given to my 22 mo old granddaughter. adorable!"
Nadelen: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."
Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"
Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."
Nadelen: "Did not provide special meal although I called ahead to request it."
Voordelen: "Comfort The crew is always so helpful."
Nadelen: "Food did not agree with me again."
Voordelen: "The staff assistance Kosher food was great"
Nadelen: "Overhead baggage compartment was taken over by cups and stuff"
Voordelen: "Nothing"
Nadelen: "Everything was bad, very upset !"
Voordelen: "Meal service plentiful. They kept the bathrooms very clean"
Nadelen: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Voordelen: "I like the entertainment,but the quality is not quite good in Amharic part."
Nadelen: "The food is very bad."
Nadelen: "I had to purchase the upgrade to business class at the airport. On your site business class was not available."
Voordelen: "The flight service"
Nadelen: "The food was good"
Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."
Voordelen: "nice movie but that's all"
Nadelen: "chair and light broken. tasteless food. small screens"
